Chat and Email Representative (Hotel Agent) - CSR
Caldwell Communications Consultancy Philippines
We are hiring Call Center Representatives for a Hotel Reservation account. The role involves assisting customers with hotel inquiries, reservations, modifications, and cancellations while providing excellent customer service. No prior experience is required as paid training will be provided.
Responsibilities:
• Handle inbound customer calls related to hotel reservations
• Assist with booking, modifying, or canceling hotel stays
• Provide accurate information about hotel services and policies
• Ensure customer satisfaction through quality service
Qualifications:
• Good communication skills
• Willingness to learn and undergo training
• Basic computer skills
Benefits:
• No experience required
• Paid training
• Career growth opportunities
- ...We are looking for a motivated and detail-oriented Email/Chat Support Agent to handle customer inquiries through email and live chat platforms. This is a non-voice role , making it ideal for applicants who prefer written communication. Training will be provided, so...
- ...We are hiring Email & Chat Support Associates for a non-voice customer support role. The position involves handling customer queries through email and live chat only—no phone calls required. Paid training will be provided, so both freshers and experienced candidates are...
- ...We are looking for enthusiastic and customer-focused Customer Service Agents to join our team for a leading clothing brand. You will handle voice calls, assist customers with product inquiries, orders, and returns, and resolve concerns efficiently. If you are passionate...
- ...Job Summary We are looking for a reliable and detail-oriented Hotel Operations and Administrative Support staff to assist in daily hotel operations and provide administrative support to management and departments. The role ensures smooth coordination, documentation, and...
- ...The Chat & Email Support Representative is responsible for assisting customers through live chat and email channels only. This role focuses on delivering accurate information, resolving customer concerns efficiently, and maintaining a high level of written communication...
- ...Description Greet and assist guests during check-in and check-out processes. Handle guests' inquiries and resolve any issues that... ...Coordinate with housekeeping and maintenance staff to uphold hotel standards. Requirements Educational Qualifications: High School...
- ...MOA Pasay Is Hiring Experienced BPO Agents! Blended Accounts | Chat Support | Voice Accounts | Premium Pay... ...Blended (Chat & Voice), Chat Support, and Voice Accounts —ideal for applicants... ...Handle customer inquiries via chat, email, and/or voice depending on account assignment...
- ...In this Customer Service Representative role, you will support customers via phone, email, and chat. Your responsibilities include troubleshooting issues, managing customer requests, and delivering precise product details. Success in this position relies on excellent...
- ...Responsibilities: Handle travel-related inquiries via phone, email, or chat Assist clients with bookings, modifications, or... ...Provide accurate information on travel options, schedules, and promotions Record all interactions and maintain up-to-date...
- ...Call center agents serve as the main point of contact between the company and its customers. They handle inbound and outbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction...
- ...Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. Why pick us? Competitive Salary Exciting Performance Bonuses & Account Specific Allowances...
- ...A Customer Service Representative (CSR) assists customers through phone, email, or chat by handling inquiries, resolving concerns, processing transactions, and providing accurate product or service information. The role requires strong listening skills, basic computer...
- ...We are looking for Customer Support Representatives to join our blended account team. This role involves handling customer interactions across multiple channels including voice, chat, and email. The ideal candidate is customer-focused, adaptable, and has strong communication...
- ...Job Objective Responsible for creating partners (clients) and building customer relationship. Do sales and marketing activities, prospecting... ...and Qualifications ~ With 1-3 years experience as sales agent or any sales in wet market is an advantage. ~ Strong communication...
- ...As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor. Key Responsibilities Manage...
- ...We are hiring friendly, professional Call Center Agents to join our team. As the voice of our company, you'll assist customers with their questions, explain our products, and help resolve any issues. What you'll do: Answer calls with a friendly, professional attitude...
- ...We’re Hiring: Customer Service Representative (CSR) Are you passionate about helping people, solving problems, and delivering excellent customer experiences? Join our... ...)Respond to customer inquiries via phone, email, or chat 2)Provide accurate information about products...
- ...A Shipping and Logistics Specialist manages the coordination of shipments, transportation, and delivery processes to ensure products are delivered efficiently and on time. The role involves tracking shipments, preparing shipping documentation, coordinating with carriers...
- ...Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Chat Customer Service Representative working onsite in Pasay, you’ll be a part... ...requests or issues via chat, emails, social media, direct messaging and others...
- 1. Help clients protect their income, health, and future through insurance solutions. 2. Assess clients' financial needs and recommend suitable insurance plans. 3. Educate individuals and families on financial protection and wealth-building strategies. 4. Build and...
- ...Description Provide exceptional customer service to clients via phone, email, and live chat. Assist customers with inquiries related to financial products and mortgage options. Resolve issues efficiently while maintaining a high level of customer satisfaction...
- ...Description Provide safe and efficient transportation for guests to and from various locations. Assist guests with their luggage... ...policies to ensure passenger safety. Communicate effectively with hotel staff and management regarding guest needs and transportation...
- ...Oversee daily hotel operations and ensure a high level of customer service. Manage staff recruitment, training, and performance evaluations. Develop and implement marketing strategies to boost hotel occupancy. Monitor financial performance, budgeting...
- ...Take the next step in your career with us! We're looking for Call Center Agents who have at least 6 months of experience and a passion for helping others. If you're friendly, patient, and enjoy connecting with people over the phone, we want to meet you! What you...
- ...Description Provide exceptional customer service via phone, email, and chat to assist customers with travel inquiries. Resolve... ...satisfaction. Requirements Job Title: Customer Service Representative for Travel Account Job Function: Excellent...
- The Transport Associate is responsible for providing safe, reliable, and courteous transportation services to hotel guests, reservation of transportation of our clients and ensuring a positive guest experience.
- ...We are seeking a motivated and customer-focused Sales Representative (Customer Service Representative) to assist customers, drive sales, and deliver... ...and assist customers in person, over the phone, or via email/chat Identify customer needs and recommend appropriate products...
- • Receive and Promptly Respond to Customer Queries • Document Issues and Resolutions • Learn About New Products and Services •... ...Service Solutions • Bachelor’s Degree • Proven experience as Chat support or similar role • Customer service • Computer literacy...
- ...Customer Service Representative | WFH, Hybrid & Onsite | Voice & Non-Voice We're expanding our team and looking for enthusiastic individuals who are ready to build a rewarding... ...Voice Accounts Non-Voice Accounts (Chat & Email Support) Key Responsibilities...
- ...A BPO Travel Account representative manages reservations, flight ticketing, rebooking, and customer inquiries for airlines, hotels, or travel agencies. Tasks involve processing transactions via Global Distribution Systems (GDS like Sabre or Amadeus), handling refunds,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Chat and Email Representative (Hotel Agent) - CSR. Be the first to apply!
