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Customer Service Representative

Full-time

NeksJob Philippines

Job Summary

We're looking for friendly, customer-focused individuals to join our team as Customer Service Representatives. In this role, you'll assist customers by answering inquiries, resolving concerns, and providing excellent service through phone, chat, or email.

Key Responsibilities

  • Handle customer inquiries professionally and efficiently.
  • Resolve customer concerns and provide appropriate solutions.
  • Maintain accurate customer records and document interactions.
  • Meet quality, productivity, and attendance standards.
  • Deliver a positive customer experience in every interaction.

Qualifications

  • High school graduate (Senior High School graduates are welcome to apply).
  • Good communication skills in English.
  • Basic computer and typing skills.
  • Customer service experience is an advantage but not required.
  • Willing to work on-site and in shifting schedules.

What We Offer

  • Competitive salary
  • Performance incentives and bonuses
  • Paid training
  • HMO and other benefits
  • Career growth opportunities

Apply today and start building your career in customer service!

Vacancy posted 20 days ago
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