Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Handled customer inquiries across multiple channels (phone, email, and chat) with professionalism and timeliness.
- Delivered clear and accurate information regarding company offerings, billing concerns, and policies.
- Resolved customer concerns effectively; escalated complex or unresolved issues to appropriate departments.
- Accurately processed transactions including orders, returns, refunds, and service requests within required timeframes.
- Maintained comprehensive and up-to-date documentation of customer interactions.
- Coordinated with cross-functional teams such as sales, technical support, and billing to ensure customer satisfaction and resolution of issues.
- HS Graduate or College Graduate
- with or without experience
Requirements
Vacancy posted 5 days ago
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