CSR-Healthcare Account
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Handle customer inquiries regarding healthcare services and insurance plans.
- Provide accurate information regarding patient care and related services.
- Assist in resolving customer complaints and issues effectively.
- Maintain comprehensive knowledge of the organization's healthcare offerings and updates.
- Support patients through the process of understanding their healthcare benefits.
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1-3 years of experience in customer service, preferably in a healthcare setting.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Ability to handle sensitive information with confidentiality.
- Qualities and Traits: Empathetic, patient-oriented, and detail-oriented.
- Working Conditions: Office environment with potential flexible shifts to accommodate customer needs.
Requirements
Vacancy posted 4 days ago
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