Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Subscriptions

Healthcare Account Representative

Full-time

Asia PeopleWorks, Inc.

Work Location: San Antonio, Pasig City

Work Setup: Full onsite

Work Schedule: Moving rest days (2 rest days in a week) | shifting schedule (day shift, mid shift or night shift)

  • Provides the highest standards of service to members regarding general inquiries on

benefit utilization, LOA issuance, exclusions, approval status, policy coverage, and other related concerns.

  • Handles member complaints and feedback, providing appropriate resolutions consistently

and professionally.

  • Coordinates with the technical team, insurers, brokers, or service providers to meet member needs and achieve desired outcomes.

Job Qualifications:

  • Completed at least 3rd year in medical course.
  • Non-medical course graduates who have experience in a healthcare BPO company.

Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Healthcare Account Representative in Pasig vacancy
  •  ...Description Act as the primary point of contact for healthcare providers and patients. Manage incoming inquiries and provide accurate information about healthcare services. Facilitate the scheduling of appointments and follow-up communications. Work closely... 

    RSD Human Resource Management Consultancy

    Pasig
    10 days ago
  •  ...Educational Qualifications: College Graduate if no BPO exp. Experience Level: at least 6 months BPO experience in any international voice account Skills and Competencies: Strong English language skills, excellent customer service, and people skills; proficiency in technical... 

    Synlink Recruitment Outsourcing Co. Inc.

    Pasig
    a month ago
  •  ...via phone, email, and chat in a timely and professional manner. Assist customers with product information, order placement, and account management. Troubleshoot and resolve customer issues effectively while providing exemplary customer service. Maintain accurate... 

    Synlink Recruitment Outsourcing Co. Inc.

    Pasig
    a month ago
  •  ...The ideal candidate will have a basic understanding of healthcare claims and reimbursement processes, strong communication skills, and...  ...efficiently. Analyze, identify, and resolve issues on patient accounts with accuracy and professionalism. Interact cooperatively... 

    Risewave Consulting Inc.

    Pasig
    14 days ago
  •  ...Description Provide exceptional customer service to clients in the healthcare sector. Assist clients with inquiries and resolve issues in a timely manner. Communicate effectively with clients through various channels. Build and maintain positive relationships... 

    Lexie

    Pasig
    6 days ago
  •  ...As an Account Executive, you will foster client relationships, create effective marketing solutions, and ensure successful project delivery to meet healthcare industry needs. Key Responsibilities: -Achieve sales targets through business development, client acquisition... 

    Wishcraft Group of Companies

    Pasig
    9 days ago
  •  ...Handle customer inquiries regarding healthcare services and insurance plans. Provide accurate information regarding patient care and related services. Assist in resolving customer complaints and issues effectively. Maintain comprehensive knowledge of the organization... 

    Synlink Recruitment Outsourcing Co. Inc.

    Pasig
    25 days ago
  •  ...Description Provide exceptional customer service to healthcare clients via phone, email, and in person Address and resolve customer inquiries and complaints efficiently Maintain accurate records of customer interactions and transactions Assist in scheduling... 

    Lexie

    Pasig
    16 days ago
  •  ...Provide thorough and accurate information to patients regarding healthcare services. Assist patients with scheduling appointments and addressing concerns. Handle inquiries and resolve issues related to healthcare services in a timely manner. Maintain detailed... 

    Lexie

    Pasig
    19 days ago
  •  ...Description Provide exceptional customer service to patients and healthcare professionals. Assist customers with inquiries related to healthcare services, insurance, and billing. Maintain accurate and detailed records of customer interactions and transactions... 

    Lexie

    Pasig
    16 days ago
  •  ...Description Act as the first point of contact for patients and healthcare providers. Provide accurate information regarding healthcare services and procedures. Assist in resolving inquiries and complaints efficiently and professionally. Maintain detailed and... 

    Lexie

    Pasig
    16 days ago
  • Assist customers with product-related inquiries and technical support. Provide solutions to client issues and ensure customer satisfaction. Collaborate with sales teams to deliver effective solutions to customers. Conduct product demonstrations and training sessions...

    Miranda HR

    Pasig
    a month ago
  •  ...Respond to inbound and outbound calls, emails, and chats from patients, members, or providers. Provide accurate information about healthcare plans, coverage, claims, billing, authorizations, and medical services. Handle escalations and resolve customer concerns with... 

    V-Call Center Link Inc.

    Pasig
    a month ago
  •  ...customer inquiries via phone, email, or chat in a professional and timely manner. Assist customers with inquiries related to healthcare and financial services. Resolve customer complaints efficiently while ensuring customer satisfaction. Maintain accurate records... 

    Gratitude Jobs Ahead HR Inc

    Pasig
    7 days ago
  •  ...Description Assist customers with inquiries regarding healthcare and financial services. Resolve issues and provide solutions to enhance customer satisfaction. Maintain accurate records of customer interactions and transactions. Educate customers about available... 

    Gratitude Jobs Ahead HR Inc

    Pasig
    7 days ago
  •  ...We're hiring for Customer Service Representative for our PIONEER ACCOUNT that can start this coming June 2026. Manages inbound/outbound calls, emails...  ...Experience Level: At least 1 year experience handling Healthcare Account in BPO industry Skills and Competencies:... 

    Miranda HR

    Pasig
    a month ago
  •  ...shift for 2 weeks. Job Summary: We are seeking a customer-focused and detail-oriented Customer Service Representative to support Healthcare/Medical Assistance accounts. The role involves handling inbound and outbound calls, assisting members, providers, and clients with... 

    Asia Peopleworks Inc.

    Pasig
    a month ago
  •  ...Provide exceptional customer service to patients and healthcare providers. Assist with scheduling appointments and responding to inquiries. Maintain accurate records of customer interactions and transactions. Handle patient complaints and resolve issues efficiently... 

    Lexie

    Pasig
    a month ago
  •  ...Respond to inbound and outbound calls, emails, and chats from patients, members, or providers. Provide accurate information about healthcare plans, coverage, claims, billing, authorizations, and medical services. Handle escalations and resolve customer concerns with... 

    V-Call Center Link Inc.

    Pasig
    a month ago
  •  ...school graduate or above; certification in medical billing or healthcare administration preferred ~3–5 years experience in US...  ...styles Responsibilities: The Trainer (RCM – Healthcare Account) is responsible for delivering effective training sessions to... 

    Synlink Recruitment Outsourcing Co. Inc.

    Pasig
    a month ago
  • Description Assist customers with inquiries and provide exceptional service through various communication channels. Resolve customer issues effectively and efficiently while maintaining a positive demeanor. Document customer interactions and feedback for continuous...

    Lexie

    Pasig
    a month ago
  •  ...Provide exceptional customer service through voice and non-voice channels. Assist customers in resolving inquiries related to healthcare, telecommunications, and travel. Document customer interactions in CRM software accurately. Collaborate with team members to... 

    Miranda HR

    Pasig
    a month ago
  •  ...A Telco Account Representative provides customer support for telecommunications services such as mobile plans, internet services, billing inquiries, and technical concerns. The role involves assisting customers through phone, chat, or email, resolving service issues,... 

    Caldwell Communications Consultancy Philippines

    Pasig
    12 days ago
  •  ...Job Description We are seeking Healthcare Customer Service Representatives to provide support for patient inquiries, insurance questions, and service-...  ...Competitive pay and incentives Exposure to healthcare accounts and industry knowledge Collaborative environment... 

    Caldwell Communications Consultancy Philippines

    Pasig
    1 day ago
  • College Graduate with or without experience with at least 6 months of experience is a plus Responsibilities Respond to customer inquiries via phone, email, chat, or in person. Resolve customer complaints efficiently and professionally. Provide accurate ...

    Synlink Recruitment Outsourcing Co. Inc.

    Pasig
    a month ago
  •  ...Conduct quality audits of US medical billing processes to ensure compliance with healthcare regulations. Review and analyze coding practices including CPT, ICD-10, and HCPCS codes. Provide feedback and training to staff based on quality audit findings. Maintain... 

    Synlink Recruitment Outsourcing Co. Inc.

    Pasig
    a month ago
  •  ...Educational Qualifications: High School Diploma or equivalent. Experience Level: Must have at least 1-year BPO experience with 6 months healthcare. Skills and Competencies: Strong communication and interpersonal skills. Qualities and Traits: Problem-solving ability and... 

    Startek Philippines, Inc.

    Pasig
    a month ago
  •  ...The Key Account Specialist is responsible for handling and monitoring hospital and oncology accounts for pharmaceutical products. The...  ...oncology medicines, maintaining strong relationships with healthcare professionals, monitoring sales performance, and ensuring achievement... 

    SPTR Workforce Solutions Inc.

    Pasig
    a month ago
  •  ...Participate in client calls whenever necessary along with SQ TLs to represent Quality. Drive performance management initiatives for SQ...  ...work experience as Quality Assurance Manager Experience in Healthcare BPO organization is an advantage. Sound knowledge on... 

    Omega Healthcare Management Services, Inc.

    Pasig
    9 days ago
  •  ...and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring process and a salary...  ...with empathy and efficiency Process orders, returns, and account updates with accuracy. Work with a supportive team that... 

    Sapient Global Services

    Pasig
    22 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Healthcare Account Representative. Be the first to apply!