Team Leader
The Global Sourcing Group
The Global Sourcing Group (TGSG) is looking for an experienced and results-driven Team Leader to join our onsite team. The ideal candidate should have strong leadership skills, BPO experience, excellent communication abilities, and a proven track record of managing and developing Virtual Assistants. Position Overview Position: VA Team Leader Work Setup: Onsite - JDN Building 3&4, P.Remedio St. Mandaue City Employment Type: Full-Time Qualifications At least 2–3 years of supervisory or team leadership experience in a BPO environment Proven leadership skills and strong functional knowledge of the BPO industry Excellent oral and written communication skills Proficient in preparing reports and business correspondence Strong interpersonal and people-management skills Customer-oriented mindset Experience handling or managing Virtual Assistants is a strong advantage Key Responsibilities Maintain in-depth knowledge of assigned accounts and processes Provide regular feedback, coaching, and guidance to a team of Virtual Assistants Conduct weekly or bi-weekly overall performance coaching sessions Drive team performance, motivation, and teamwork Communicate relevant information and updates to the team in a timely manner Conduct up-training on processes and policy updates as needed Monitor and evaluate phone calls and emails for quality assurance Provide regular feedback and quality evaluation coaching Conduct annual performance reviews Conduct 4th- and 5th-month assessments for probationary employees Prepare team performance reports and provide analysis Conduct employee performance reviews in coordination with the Operations Manager Recognize high-performing employees and recommend appropriate rewards or recognition Ensure team members consistently meet performance, quality, and productivity expectations What We’re Looking For We are seeking a proactive and dependable leader who can effectively coach and motivate team members, communicate expectations clearly, monitor performance, and contribute to a positive and productive work environment. If you have solid BPO leadership experience and are interested in developing Virtual Assistants while driving team performance, we encourage you to apply.
- Knowledgeable in RFQ , PHILGEPS & Government Bidding Strong leadership and people management skills. Excellent negotiation, communication, and interpersonal skills. Ability to analyze data and market trends to inform sales strategies. Bachelor’s degree in Business...
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- ...Assist in various administrative tasks. Support team members with project-related duties. Manage schedules and organize meetings. Conduct research and compile reports. Handle customer inquiries and provide support. Maintain accurate records and databases...
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- ...Skyrise Alpha, Cebu City Salary: ₱35,000 + entitled to premiums such as OT, RD OT, Holiday Pay, and ND! About The Role As a Team Leader, you will play a crucial role in driving team success. Your responsibilities will include: Assessing, measuring, and enhancing...
- ...Description Lead and mentor the administrative and accounting team to ensure effective workflow and productivity. Oversee daily accounting operations, including accounts payable, accounts receivable, and payroll. Prepare financial reports and ensure compliance...
- ...Assisting team members with various tasks and duties. Maintaining a clean and organized workspace. Providing support during... ...and managing supplies. Communicating effectively with team leaders and members. Demonstrating a proactive attitude and willingness...
- ...statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill... ..., scheduling, and reward/recognition programs. Work as a member/leader of special or on-going projects that are important to process...
- ...of work areas. Perform basic tasks, like cleaning, organizing, or carrying items. Follow instructions from supervisors or team leaders. Basic knowledge of tools or equipment (varies by industry). Physical stamina and ability to perform manual labor. Willingness...
- ...for client’s specific business problems # Lead virtual account teams in finalizing and implementing RFI’s, RFP’s and orders... ...to develop the market eco-system and establish Pronet as thought leaders # Conduct tactical programs to develop brand and fuel lead generation...
- ...Key Responsibilities: Manage a team of sales associates to ensure the effective completion of their duties and responsibilities... ...performance to the Immediate Superior. Assist the Sales Team Leader in meeting targets. Acts as Officer-in-Charge in the absence of...
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- ...Overview of the role The Accounts Payable Team Lead is responsible for overseeing the end-to-end accounts payable function, ensuring invoices, employee expense and vendor payments are processed accurately, efficiently, and in accordance with company policies and regulatory...
200000 Php
...management) • Formulation of management strategies and financial plans in collaboration with executives • Management of the accounting team (staff development, promoting process improvements) • Establishing workflows and governance structures Example Daily Workflow...- ...experienced and customer-focused Senior Group Lead to oversee team performance and day-to-day operations within a fast-paced Contact... ...2 years of experience in a leadership position , such as Team Leader, Supervisor, Group Lead, or similar role. Strong experience in...
- ...Regular status meeting with Manager and Supervisor/s to discuss goals and implement direction set for the team. Monitor and submit reports about Team’s performance progress on action plans communicated by management team. Delegate tasks for tickets, dispatches and...
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- ...Assist team members with various tasks and projects. Maintain a clean and organized workspace. Support administrative functions such as filing and data entry. Communicate effectively with team members and supervisors. Perform additional duties as...
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- ...Ensure cleanliness and organization of the baking area. Manage inventory of ingredients and supplies. Collaborate with team members to meet production goals. Maintain quality control and food safety standards. Educational Qualifications: High/Senior...
- ...Assist with daily tasks and operations. Support team members in achieving project goals. Perform clerical duties, such as filing and data entry. Maintain a clean and organized workspace. Communicate effectively with staff and clients. Participate...
- ...Assist with daily tasks and responsibilities as needed. Provide support to team members in various projects. Maintain a clean and organized workspace. Communicate effectively with coworkers and supervisors. Demonstrate a positive attitude and willingness...
- ..., mileage, and deliveries. Perform routine vehicle inspections and maintenance. Communicate effectively with dispatch and team members. Provide excellent customer service during deliveries. Educational Qualifications: High School diploma or equivalent...
- ...Perform routine maintenance and troubleshooting on machines. Maintain accurate production records and reports. Collaborate with team members to optimize workflow. Adhere to safety protocols and company policies. Educational Qualifications: High/Senior...
- ...and ability to lift heavy objects Basic knowledge of tools and equipment (depending on industry) Good communication skills Ability to follow instructions and work as part of a team Willingness to learn and adapt to new tasks Punctuality and reliability...
- ...sometimes managing paperwork or receipts. Messengers may work in office settings, for courier services, or as part of a company’s logistics team. Valid driver’s license (if required for transportation) Good knowledge of local routes and areas Strong organizational skills...
- ...A helper assists in various tasks within a team or workplace, providing support to improve efficiency and ensure smooth operations. Responsibilities include maintaining cleanliness, organizing materials, running errands, and assisting with basic labor tasks. Physical...
- ...We are seeking a courteous and friendly Waiter to join our restaurant team. The successful candidate will be responsible for providing excellent customer service, taking orders, serving food and drinks, and ensuring guests have a pleasant dining experience. The ideal...
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