Customer Service Representative
Full-time
Miranda HR
Description - Provide exceptional customer service to clients via phone, email, and chat.
- Resolve customer inquiries and complaints promptly and effectively.
- Document customer interactions and maintain accurate records in the system.
- Assist in identifying opportunities for process improvement to enhance customer experience.
- Collaborate with team members to achieve departmental goals and targets.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Proficiency in using customer service software and tools
- Qualities and Traits: Patience and empathy when dealing with customers
Vacancy posted 17 days ago
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