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Customer Service Representative

Full-time

Miranda HR

Description
  • Provide exceptional support to customers via online channels.
  • Address customer inquiries and resolve issues in a timely manner.
  • Utilize CRM software to track interactions and manage customer accounts.
  • Collaborate with team members to enhance the customer experience.
  • Assist in training new representatives and share best practices.

Requirements

  • Job Title: Customer Service Representative
  • Job Function: Online Customer Service Representative
  • Responsibilities and Duties: Strong problem-solving skills to address customer needs effectively.
  • Qualities and Traits: Excellent communication abilities, both written and verbal.
  • Qualities and Traits: Empathy and a customer-first mentalità.
  • Working Conditions: Familiarity with online platforms and customer support tools.
  • Qualities and Traits: Ability to work independently and as part of a team.

Vacancy posted 1 day ago
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