CSR Collection
Full-time
J-K Network Services
Benefits:
- HMO on Day 1
- Vacation Leave Credits
- Sick Leave Credits
- 13th Month Pay
- Government-Mandated Benefits
Company Profile:
This IT company has been in the industry for 60 years and has headquarters in over 50 countries. The company specializes in technology services, AI, cloud, and data.
- Position: CSR
- Company Industry: IT Company
- Office Address: Taguig or Pasay
- Work Schedule: Morning Shift (with possibility of shifting and weekend schedule)
- Salary: Negotiable depending on years of experience
- Work Setup: On-site
Job Requirements:
- Bachelor’s degree holder
- At least 1 year of working experience as a CSR for a banking/cards account
- Amenable to work on-site
- Amenable to work at either Taguig or Pasay office
Job Description:
- Act as the primary point of contact, responding to customer questions and concerns
- Address customer issues, complaints, and technical problems efficiently and professionally, escalating complex cases to the appropriate departments when necessary.
- Provide accurate and up-to-date information about products, services, and company policies.
- Process customer orders, payments, returns, and exchanges.
Recruitment Process (Online):
- Initial Interview
- Final Interview
- Job Offer
Look for: Ms. Kendra
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the CSR Collection in Pasay vacancy
- ...Description Manage and oversee the collection of outstanding debts from clients. Negotiate payment plans and settlements with customers. Maintain accurate records of all communications and transactions. Provide excellent customer service to maintain good client...
- ...Description Manage and oversee collection accounts to ensure timely payments. Communicate effectively with clients regarding overdue balances. Develop strategies for delinquent accounts and negotiate payment plans. Maintain detailed records of collections...
- Qualifications Must be able to meet assigned quotas and targets Willing to work onsite six (6) days per week from 8:30 AM to 5:30 PM Willing to extend work hours until 6:30 PM when necessary Strong attention to detail Excellent communication and negotiation...
- Contact clients to collect outstanding payments Negotiate payment arrangements Maintain accurate account records Provide professional customer service
- ...Mag-house to house visit sa mga client ni Home Credit para mag-negotiate and collect ng payments. ~ Mayroong means of doing field visits (Motorsiklo, Bisikleta, e-Bike, kotse, etc.) ~ Kailangang may good communication at negotiation skills ~ Resourceful at streetsmart...
- About the role: The Accounting Inventory is responsible for maintaining accurate inventory records, ensuring proper valuation of inventory, and supporting financial reporting related to inventory transactions. This role works closely with accounting, operations, and warehouse...
- ...DUTIES AND RESPONSIBILITIES The Collection Officer’s responsibility in general are: # Ensure that all documents are filed in an orderly manner consistent with the Standard Filing system. # Responsible for posting and processing of collection transactions in Client...
- ...Credit and Collection Specialist Location: Pasay City Industry: Brokerage and Logistics Company Employment Type: Full-time We are seeking a detail-oriented and results-driven Credit and Collection Specialist to manage the company’s accounts receivable...
- ...A Collection Specialist secures timely payments on overdue accounts by contacting debtors, negotiating repayment plans, and managing accounts receivable. They analyze delinquency, maintain accurate records, and resolve billing disputes to reduce bad debt, typically requiring...
- QUALIFICATIONS: 1. Graduate of any course 2. With at least 2-year experience in Credit and Collection 3. Can do the work of collections 4. Computer literate 5. Can drive motor or 4-wheels 6. Excellent Customer Service 7. Computer literate 8. Who has experience...
- Description Provide exceptional customer service support in both Spanish and English. Assist customers with inquiries, complaints, and product information via phone, email, or chat. Utilize problem-solving skills to address customer issues effectively. Document...
- ...Manage and process billing cycles to ensure timely invoicing. Handle collections for outstanding accounts, maintaining appropriate records. Assist in reconciling customer accounts and resolving billing discrepancies. Maintain communication with customers regarding...
- Description Assist customers in booking and managing travel arrangements using GDS systems. Provide high-quality customer service by addressing inquiries and resolving issues promptly. Maintain accurate records of customer interactions and transactions. Work...
- Description Provide exceptional customer service via phone, email, and chat to assist customers with travel inquiries. Resolve customer issues effectively and efficiently while maintaining a positive attitude. Communicate with clients regarding travel arrangements...
- Job Title: Travel Account Specialist (GDS) Job Description: Handle travel-related customer inquiries, bookings, and reservations using GDS tools. Provide accurate information and ensure excellent customer service. Qualifications: At least 1 year BPO experience...
- ...Description Lead and manage the B2B collections team to ensure timely collection of lease and loan payments. Develop and implement effective collection strategies and campaigns. Monitor team performance and provide training and guidance to improve collection rates...
- ...We are seeking Collections Agents to join a growing team at MOA Pasay. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiating payment plans, and maintaining positive relationships to ensure timely recovery of debts...
- ...Description Manage and oversee the collections process for overdue accounts. Communicate with clients to resolve outstanding debts and negotiate payment plans. Maintain accurate records of customer interactions and transactions. Analyze customer accounts to...
- ...Description Manage and oversee the collection of outstanding account balances from clients Negotiate payment arrangements and settlements with clients Maintain detailed records of collection activity and client interactions Work closely with the accounting...
- ...about travel and helping customers. Location: Pasay, Metro Manila (Onsite) Shifting Schedule Role Description As a CSR for our Travel & Hospitality Account, you will assist customers with travel-related inquiries, reservations, booking concerns, and sales...
- Customer Service Representative – Retail Metro Manila | Onsite Caldwell Communication About Caldwell Communication Caldwell Communication is actively hiring Customer Service Representatives in Metro Manila. We offer a competitive salary, performance-based incentives...
- Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. Why pick us? Competitive Salary Exciting Performance Bonuses & Account Specific Allowances ...
- ...Description Manage accounts receivable and collection processes to ensure timely payment from clients. Prepare financial reports and summaries for management review. Communicate with clients regarding payment issues and resolve disputes as necessary. Maintain...
- ...Description Manage and oversee the financial collection process for assigned accounts. Prepare and send invoices to clients in a timely manner. Communicate with clients regarding outstanding balances and efficient payment plans. Maintain accurate records of...
- ...Description Manage the collection process and follow up on overdue accounts. Prepare financial reports and assist in budget preparation. Analyze financial data to identify discrepancies and recommend solutions. Communicate with clients regarding payment terms...
- We are hiring a Customer Care Representative to manage inbound support via phone, email, and chat. This role focuses on clarifying product information, troubleshooting issues, and maintaining high customer satisfaction. Qualified applicants need superb verbal communication...
- ...Description Manage customer accounts and ensure timely collection of outstanding debts. Prepare and send invoices, payment reminders, and statements. Assist in reconciliations and resolve account discrepancies. Maintain accurate records of collections and...
- ...Description Manage financial transactions and ensure accurate record-keeping. Oversee the collection process, resolving any discrepancies or issues. Prepare financial reports and provide insights on collection performance. Collaborate with the finance team...
- We are looking for Customer Support Representatives to join our blended account team. This role involves handling customer interactions across multiple channels including voice, chat, and email. The ideal candidate is customer-focused, adaptable, and has strong communication...
- A Call Center handles inbound and outbound calls. The representatives of a call center are individuals who answer and dial out calls. Their responsibility is to respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CSR Collection. Be the first to apply!
