Supervisor
Full-time
ExcelSource Multi-Purpose Cooperative
Workflow & Operations
- Task Delegation: Assigning daily duties to team members and coordinating tasks to ensure projects are completed on time.
- Scheduling: Creating and managing work schedules to ensure adequate coverage, handling shift swaps, and approving time-off requests.
- Quality Control: Monitoring the team's output to ensure it aligns with company standards, compliance requirements, and business goals
Team Management & Leadership
- Training & Onboarding: Guiding new hires through their orientation period, teaching job duties, and explaining company policies.
- Performance Evaluation: Tracking key performance metrics, setting individual goals, and conducting routine performance reviews.
- Coaching & Development: Providing continuous, constructive feedback and identifying opportunities for employee career advancement.
- Conflict Resolution: Acting as the first point of contact for employee disputes, grievances, or client-related escalations
Administration & Reporting
- Policy Enforcement: Ensuring team members adhere to company rules, industry regulations, and workplace safety protocols.
- Reporting: Documenting attendance, tracking incidents, and writing progress reports to share with senior management and Human Resources
Vacancy posted more than 2 months ago
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