Customer Service Representative
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers with inquiries and provide excellent service to enhance customer satisfaction.
- Resolve customer complaints efficiently and effectively.
- Process orders, returns, and exchanges while ensuring accuracy.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve processes and service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: Junior: 0–2 years
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Proficiency in customer service software and Microsoft Office
- Qualities and Traits: Empathetic and patient with customers
- Qualities and Traits: Ability to work under pressure and handle multiple tasks
Vacancy posted 3 days ago
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