Customer Service Representative
Full-time
JetSon Manpower Agency
- Provide exceptional customer service via phone, email, and chat.
- Resolve inquiries and issues efficiently and professionally.
- Maintain knowledge of products and services to assist customers effectively.
- Document customer interactions accurately in the database.
- Collaborate with team members to improve service processes.
- Exhibit patience and empathy while handling customer concerns.
- Educational Qualifications: A diploma in a relevant field is required.
- Experience Level: Candidates must have 1-3 years of experience in customer service roles, preferably in a call center environment.
- Skills and Competencies: Proficiency in the English language, strong organizational skills, and effective people skills are essential.
- Working Conditions: Fast-paced office setting, with possible shifts requiring flexibility.
- Qualities and Traits: A team player with a positive attitude and strong interpersonal skills is ideal.
Vacancy posted 7 days ago
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