Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues and complaints in a timely manner.
- Maintain customer records and document interactions.
- Collaborate with team members to enhance customer experience.
- Adhere to company policies and procedures.
- Educational Qualifications: High School Diploma or equivalent required.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Strong interpersonal skills, effective communication, and problem-solving abilities.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment, may require extended periods of sitting and use of computers.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude.
Vacancy posted 5 days ago
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