Call Center Agent
Full-time
Sikki Beauty Products Retailing
Description - Handle incoming calls and provide exceptional customer service.
- Assist customers with inquiries, issues, and product information.
- Document customer interactions accurately and efficiently.
- Resolve customer complaints in a professional manner.
- Meet or exceed performance metrics and service level agreements.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 1–3 years of relevant experience in a call center.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
- Responsibilities and Duties: Able to work in a fast-paced environment and handle multiple tasks.
Vacancy posted 5 days ago
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