Telesales Supervisor
salmon-group
Key Responsibilities:
Supervise and manage daily telesales operations to ensure achievement of sales and productivity targets.
• Monitor agent performance through real-time observation, coaching sessions, and performance reviews.
• Conduct regular one-on-one coaching, feedback discussions, and team huddles.
• Identify performance gaps and implement action plans for improvement
Motivate and develop team members to maximize productivity and conversion performance.
• Manage attendance, schedule adherence, and workforce utilization.
• Escalate performance concerns and recommend disciplinary actions when necessary.
• Support recruitment, onboarding, and training of new telesales agents. Oversee execution of all telesales campaigns including SME, ALDI, Universal Product Surveys, Sales Chats, and future sales initiatives.
• Ensure proper lead allocation and workload balancing across agents.
• Monitor campaign progress, conversion rates, and sales funnel movement.
• Ensure timely follow-up of leads and proper handling of pending opportunities.
• Coordinate with Sales, Marketing, Operations, and other stakeholders regarding campaign requirements and updates.
• Drive initiatives to improve lead conversion and overall campaign performance
Ensure adherence to approved call scripts, sales processes, and customer engagement standards.
• Conduct call listening sessions and quality reviews to maintain service excellence.
• Monitor compliance with internal policies, data privacy requirements, and operational procedures.
• Standardize sales conversations and best practices across the team Leaders and Management regarding team performance and campaign results.
• Escalate system issues, operational risks, and critical customer concerns when necessary.
• Collaborate with cross-functional teams to resolve process and operational challenges.
• Present performance insights and recommendations during business reviews.
- ...access to financial services. We invite you to be part of this journey as we shape the future of finance together. About the Role – Telesales Associate The Telesales Associate will engage with potential clients, nurturing leads generated through performance marketing...
- ...while shipping and processing tens of millions of products for our global buyers and sellers. Role Overview As the Operations Supervisor at GOAT, you will be responsible for the day-to-day leadership and management of GOAT’s local facility. The ideal candidate for...
- ...The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a...
- ...career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Quality Supervisor do? Think of yourself as someone who provides performance enforcement, mentorship, guidance, and career development advice to...
3 $ per hour
...satisfaction Requirements: Strong spoken English with a neutral or near-native English accent Previous experience in sales, telesales, customer service, or call center environments Proven ability to close sales and achieve targets Excellent communication and...- ...Experience Minimum 6 months to 1 year of experience in telesales/calling preferred Freshers are also welcome Requirements Must have a Laptop and stable Wi-Fi connection Strong communication and convincing skills Must be fluent in Marathi & English in...
- ...Experience Minimum 6 months to 1 year of experience in telesales/calling preferred Freshers are also welcome Requirements Must have a Laptop and stable Wi-Fi connection Strong communication and convincing skills Must be fluent in Marathi & English in...
- .... ~ Professional and confident telephone manners. ~ Previous experience in one or more of the following: Outbound Sales Telesales Appointment Setting Lead Generation Insurance Financial Services BPO Customer Service ~ Strong listening, questioning, and...
- ...Maintains a clean, accurate, and up-to-date CRM for team-wide use. Required Qualifications Proven experience in cold calling, telesales, appointment setting, or outbound phone sales. Excellent verbal communication skills with a confident, persuasive, and...
- ...of campaign objectives and business goals. Must-Have Qualifications ~ Minimum of 3 years of experience in outbound sales, telesales, appointment setting, lead generation, BPO, insurance, or financial services environments. ~ At least 1–2 years of experience...
- ...interactions and progress in CRM systems. Requirements: Exceptional command of spoken and written English. Proven experience in telesales, telemarketing, telecalling, or lead generation. Strong interpersonal and negotiation skills. Self-motivated and comfortable...
25000 - 30000 Php
Position Overview: As a Business Development Associate, you will play a crucial role in driving the growth of our US-based pharmacy services through strategic prospecting and institutional client acquisition. Your primary focus will be conducting outbound outreach to...- ...manual card activation steps and essential security features. · Manage customer concerns on-site and escalate complex issues to the Supervisor immediately. · Maintain precise records of all delivery attempts, successful handovers, and physical returns. · Provide the...
- ...as pallet jacks, safely and efficiently. Follow safety protocols while using equipment. Communication: Collaborate with supervisors and other team members to address any picking issues or concerns. Report any equipment malfunctions or safety hazards promptly...
- Job Description: We are looking for a driven and people oriented Sales Lead to spearhead new account acquisition and revenue growth in the broker and agency segment. You will be responsible for overseeing a team of sales agents focused on prospecting, converting, and...
7200 $ per year
...consistently with management and field technicians regarding job status updates Report client concerns, complaints, or escalations to supervisor or CEO Provide End-of-Day (EOD) operational reports daily Support continuous improvement of dispatch workflow and...- ...operations technology with over 125,000 corporate customers across 24 countries. We are rapidly growing in Asia, and we are looking for a Telesales Executive to help us build our business. Our Cloud Platform simplifies decision making and enables businesses to streamline...
- ...Development Associate, you will play a key role in the growth by increasing the number of broker clients and properties that can be offered to people searching for their new dream home. Our Business Development team focuses on acquiring clients using telesales operations....
- ...and drive performance. We are seeking a Senior Accountant with proven leadership experience (such as a former Team Lead, Supervisor, or functional Point of Contact). While this position will not immediately have direct reports , leadership experience is essential...
- ...required. Participate in peer coaching and review sessions to ensure consistent high-quality work across the team. Provide Supervisors and Manager with agents' regular performance feedback. Assist with CSAT program by working with the administrators on the delivery...
- ...damage. Maintain cleanliness and orderliness of assigned storage areas. Report discrepancies, damages, or quality issues to supervisors promptly. Coordinate with other departments (Ops, Inventory, Quality) for material flow and issue resolution. Utilize basic...
- ...* 1 Booked meeting per week * Call 14-18 prospects to follow up daily * Send a daily report to your assigned direct manager/supervisor * Keep an eye on Slack, especially Sales channels * Attend weekly sync with the BDR Team * Attend a one-on-one meeting with...
- ...are a global leader in operations technology, serving 125,000+ customers across 24 countries. As we grow in Asia, we’re seeking a Telesales Executive to help expand our business. Our Cloud Platform helps businesses make smarter decisions and streamline operations through...
- ...About the job QA Specialist - Telesales (Metro Manila) We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers... ...report. • Provide consolidated feedback to managers and supervisors on a daily and weekly basis. Requirements: • Bachelor's...
- ...description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job...
- ...description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job...
- ...About the job Telesales Team Leader We are a world-leading smart mobility SaaS company with over 2,600,000 subscribers across 24 countries and we are looking for a Telesales Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all...
- ...Taguig Application Duration: This job posting will remain open until the vacancy is filled. Contract: 18 months Telesales and CBU Support Manager (Fixed Term) This newly created role supports JTIP’s initiative to improve efficiencies across CBU sales...
- ...We’re looking for an experienced Telesales Manager to lead our telesales operations in the Philippines. You will coach a team of telesales agents, drive daily performance, improve conversion rates, and ensure targets are consistently met. Key Responsibilities...
- ...description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Telesales Supervisor. Be the first to apply!
