Telesales Supervisor
salmon-group
Key Responsibilities:
Supervise and manage daily telesales operations to ensure achievement of sales and productivity targets.
• Monitor agent performance through real-time observation, coaching sessions, and performance reviews.
• Conduct regular one-on-one coaching, feedback discussions, and team huddles.
• Identify performance gaps and implement action plans for improvement
Motivate and develop team members to maximize productivity and conversion performance.
• Manage attendance, schedule adherence, and workforce utilization.
• Escalate performance concerns and recommend disciplinary actions when necessary.
• Support recruitment, onboarding, and training of new telesales agents. Oversee execution of all telesales campaigns including SME, ALDI, Universal Product Surveys, Sales Chats, and future sales initiatives.
• Ensure proper lead allocation and workload balancing across agents.
• Monitor campaign progress, conversion rates, and sales funnel movement.
• Ensure timely follow-up of leads and proper handling of pending opportunities.
• Coordinate with Sales, Marketing, Operations, and other stakeholders regarding campaign requirements and updates.
• Drive initiatives to improve lead conversion and overall campaign performance
Ensure adherence to approved call scripts, sales processes, and customer engagement standards.
• Conduct call listening sessions and quality reviews to maintain service excellence.
• Monitor compliance with internal policies, data privacy requirements, and operational procedures.
• Standardize sales conversations and best practices across the team Leaders and Management regarding team performance and campaign results.
• Escalate system issues, operational risks, and critical customer concerns when necessary.
• Collaborate with cross-functional teams to resolve process and operational challenges.
• Present performance insights and recommendations during business reviews.
- ...Telesales Loan Associate – Business Loan (Merchant Portfolio) Department: Growth Reports To: Telesales Team Leader Job Summary ~ TLS for business loan is responsible for driving loan conversion among accredited merchant partners of Salmon Phils. The role focuses...
- ...access to financial services. We invite you to be part of this journey as we shape the future of finance together. About the Role – Telesales Associate The Telesales Associate will engage with potential clients, nurturing leads generated through performance marketing...
- ...Telesales Associate – ALDI Merchant Acquisition Department: Growth Reports to: Telesales, Team Lead Job Summary The Telesales Associate is responsible for contacting potential merchant partners, introducing Salmon Philippines’ financing solutions, and guiding...
- About us DHL Supply Chain is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive...
- ...The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a...
- ...businesses with accounting, tax compliance, financial reporting, and government regulatory requirements. The Tax and Accounting Supervisor leads Accounting Department and is the firm's senior-most technical resource on accounting, tax, and government compliance...
- ...career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Quality Supervisor do? Think of yourself as someone who provides performance enforcement, mentorship, guidance, and career development advice to...
- ...required to maintain the integrity of our recommendations. Competency Requirement ~1+ years of inbound and/or outbound sales or telesales experience, preferably remote. ~ Strong verbal and written communication skills. ~ Attention to detail and ability to...
- .... ~ Professional and confident telephone manners. ~ Previous experience in one or more of the following: Outbound Sales Telesales Appointment Setting Lead Generation Insurance Financial Services BPO Customer Service ~ Strong listening, questioning, and...
- ...Maintains a clean, accurate, and up-to-date CRM for team-wide use. Required Qualifications Proven experience in cold calling, telesales, appointment setting, or outbound phone sales. Excellent verbal communication skills with a confident, persuasive, and...
25000 - 30000 Php
Position Overview: As a Business Development Associate, you will play a crucial role in driving the growth of our US-based pharmacy services through strategic prospecting and institutional client acquisition. Your primary focus will be conducting outbound outreach to...- ...operations technology with over 125,000 corporate customers across 24 countries. We are rapidly growing in Asia, and we are looking for a Telesales Executive to help us build our business. Our Cloud Platform simplifies decision making and enables businesses to streamline...
- ...documents Accurately index critical information from documents Follow indexing standards provided Report any issues to a supervisor when necessary Maintain a target of processing at least 35 documents per hour Ability to interpret handwritten documents,...
- ...are a global leader in operations technology, serving 125,000+ customers across 24 countries. As we grow in Asia, we’re seeking a Telesales Executive to help expand our business. Our Cloud Platform helps businesses make smarter decisions and streamline operations through...
- ...enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire a Telesales Representative to join our growing company. Job Responsibilities: Contacting potential or existing customers to...
1 $ per year
...support to assigned Case Manager as needed. Attend training/educational classes as appropriate. Coordinate activities in the Supervisors absence, when applicable. Strive to achieve departmental standards and objectives. Perform other duties and...- ...and drive performance. We are seeking a Senior Accountant with proven leadership experience (such as a former Team Lead, Supervisor, or functional Point of Contact). While this position will not immediately have direct reports , leadership experience is essential...
1200 - 1800 $
...○ Schedule clinical vignette interviews for qualified candidates with Dir. of Clinical Strategy. ○ Coordinate with internal supervisors for California-based associates to ensure alignment. ● Operational Excellence: ○ Maintain the Jira Provider Recruitment board...- ...Development Associate, you will play a key role in the growth by increasing the number of broker clients and properties that can be offered to people searching for their new dream home. Our Business Development team focuses on acquiring clients using telesales operations....
- ...efficiently to achieve First Contact Resolution (FCR), and identify and escalate complex or unresolved issues to appropriate teams or supervisors for timely resolution. Performance & Continuous Improvement: Achieve or exceed individual and team KPIs, continuously expand...
- Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk...
- ...About the job Telesales Team Leader We are a world-leading smart mobility SaaS company with over 2,600,000 subscribers across 24 countries and we are looking for a Telesales Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all...
- ...About the job QA Specialist - Telesales (Metro Manila) We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers... ...report. • Provide consolidated feedback to managers and supervisors on a daily and weekly basis. Requirements: • Bachelor's...
- ...Team Leadership & Development Talent Management: Lead, mentor, and develop a high-performing team of plant managers, production supervisors, and manufacturing engineers. Labor Relations: Maintain positive employee relations. Where applicable, manage relationship...
- ...safety protocols and proper handling of cleaning chemicals and equipment. ● Team Collaboration: Works seamlessly with colleagues, supervisors, and cross-functional teams to support facility operations. ● Effective Communication: Clearly reports facility issues, follows...
- ...required. Participate in peer coaching and review sessions to ensure consistent high-quality work across the team. Provide Supervisors and Manager with agents' regular performance feedback. Assist with CSAT program by working with the administrators on the delivery...
- ...Specifics: Time Full Time, PST timezone Be available during business hours to communicate responsively with your direct supervisor and teammates ~ This is a remote position so you can have the freedom to work from anywhere Miscellaneous Attire - business...Remote job
- ...* 1 Booked meeting per week * Call 14-18 prospects to follow up daily * Send a daily report to your assigned direct manager/supervisor * Keep an eye on Slack, especially Sales channels * Attend weekly sync with the BDR Team * Attend a one-on-one meeting with...
25 - 30 Php
The Maintenance Planner is responsible for planning and scheduling maintenance activities to ensure the efficient and reliable operation of equipment and facilities. They develop maintenance schedules, track work orders, and ensure resources like tools, materials, and personnel...35000 - 38000 Php
...customer satisfaction Provides competitor intelligence and or customer feedback Adheres to other tasks assigned by Immediate Supervisor B. CUSTOMER SERVICE RESPONSIBILITY Leads and or coordinates clinical & technical matters with internal departments...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Telesales Supervisor. Be the first to apply!
