Korean Email and Chat Support | Php 125K Monthly
125000 PhpFull-time
J-K Network Services
Company Profile: The most popular streaming-media platform is currently hiring Korean Speakers. The biggest streaming-media platform with billions of users needs Email and Chat Supports. Dominating the online market and topped the MOST USED STREAMING-MEDIA APP. This company has partnered with a contact center to service their Korean users.
Position: Korean Email and Chat Support
Industry: BPO - Media Streaming Account
Location: Mandaluyong City
Salary: Php 120,000- Php 125,000 Monthly
Work Schedule: Shifting schedule
Work setup: Work onsite
Benefits:
• Competitive Salary Offer
• 13th month pay
• Government Mandated Benefits
• Leave Credits
• HMO
• Performance incentives
Requirements:
- Korean National proficient in English with permanent visa
- Filipino National can speak, read and write Korean language
- Open to Undergraduates
- Good understanding and email/chat etiquette
- With customer service experience is a great advantage but not required
- Willing to work in Mandaluyong and can start asap
Responsibilities:
- Respond to customer’s inquiries and technical concerns through emails and chats
- Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries)
- Assist customers in cancellation of premiums and in changing customer personal details
- Handle concerns of account users regarding paid accounts, payment issues
Recruitment Process:
- Initial Interview
- Written Assessment
- English Language Assessment
- KoreanLanguage Assessment
- Job offer
Vacancy posted 5 days ago
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