Bahasa Indonesia Email and Chat Support | Php 70,000 Monthly |
70000 PhpFull-time
J-K Network Services
Company Profile: A BPO company which is known as the transformation company through their continuous innovation.
Position: Bahasa Indonesia Email and Chat Support
Industry: BPO Company
Salary: Php 70,000 Monthly
Schedule: Shifting
Location: Mandaluyong City
Work setup: Work onsite
Benefits:
- Visa Processing
- Government Mandated Benefits
- 13th month pay
- Leaves credits
- Allowances
Requirements:
- Indonesian National proficient in English with permanent visa
- Filipino National can speak, read and write Indo language
- Open to Undergraduates
- Good understanding and email/chat etiquette
- With customer service experience is a great advantage but not required
- Willing to work in Mandaluyong and can start asap
Responsibilities:
- Respond to customer’s inquiries and technical concerns through emails and chats
- Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries)
- Assist customers in cancellation of premiums and in changing customer personal details
- Handle concerns of account users regarding paid accounts, payment issues
Recruitment Process:
- Paper Screening
- Initial Interview
- Language Assessment
- Operations interview
- Job Offer
Vacancy posted 10 days ago
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