Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
Key Responsibilities
- Handle inbound and outbound customer interactions via phone, email, or chat
- Assist clients with account inquiries, billing concerns, payments, and transactions
- Provide accurate information regarding financial products and services
- Resolve customer concerns promptly and professionally
- Maintain confidentiality of sensitive customer and financial information
- Ensure compliance with company policies and financial regulations
- Accurately document customer interactions in the system
- Meet performance metrics such as quality, productivity, and customer satisfaction
Vacancy posted 14 days ago
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