Quality Assurance Assistant Manager
Full-time
J-K Network Services
COMPANY PROFILE: With 18 years of industry experience, the company offers a wide range of BPO services supported by state-of-the-art facilities in prime Manila locations. It is known for delivering reliable, high-quality solutions tailored to meet diverse business needs.
Position: Quality Assurance Assistant Manager
Company Industry: BPO Company
Work Location: Alabang
Work Schedule: Shifting schedules
Salary: Php 60,000 - Php 70,000
Work Set Up: Work onsite
BENEFITS:
- Quarterly performance bonus
- Outstanding career development opportunities and fast track career progression.
- Enjoy a fair work-life balance.
- HMO and Life Insurance for employee and 2 dependents for free.
- Great place to work certified
JOB REQUIREMENTS:
- Bachelor Degree Holder
- At least 4 to 5 years total BPO work experience
- At least 4 years of leadership experience
- Amenable to work in shifting schedules
- Amenable to work onsite
JOB RESPONSIBILITIES:
- Ensure quality standards are followed across all processes and during new project ramp-ups
- Identify issues in client processes and put controls in place to prevent errors.
- Monitor transactions and processes to ensure consistent and stable performance.
- Track quality scores and work on improving overall performance.
- Join client reviews and share quality performance updates.
- Review customer complaints, find root causes, and implement corrective actions.
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
- Initial Interview
- Final Interview
- Job Offer
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Quality Assurance Assistant Manager in Muntinlupa vacancy
- ...with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are... ...our team. RecruitGo is seeking a Clinical Research Assistant (Quality Assurance) supports clinical trial operations with a focus on data quality...
- ...About the Role: We are looking for an entry-level Quality Assurance (QA) Assistant to join our Quality and Audit team. This role is positioned... ...updated and compliant with all company policies and security management systems. What We’re Looking For: ~ Bachelor’s...
- ...years in the industry. Position: Quality Assurance Associate Industry: BPO Company... ...outbound calls, messages and email Assisting customers with product and service inquiries... ...with customers and clients Managing and resolving escalations by coordinating...
- ...Job Summary The Quality Assurance (QA) is responsible for ensuring that products, services, or processes meet established quality standards and customer expectations. This role involves monitoring, testing, evaluating, and improving quality throughout the production or...
- ...Design and implement testing strategies to ensure software quality. Conduct audits and evaluations of processes in the contact... ...years Skills and Competencies: Proven experience in quality assurance in BPO and contact center operations Skills and Competencies...
- ...Conduct manual and automated testing to ensure product reliability and performance. ■ Write user stories and acceptance criteria to define product requirements and expected outcomes. ■ Work closely with the development team to ensure best practices and code quality....
- ...Must possess a keen sense of taste and smell to inspect food quality 5. Must have initiative & able to work with less direction... ...industry atleast one (1) year 4. Outstanding leadership and management skills. 5. Excellent organizational and problem-solving Skills...
- ...business or a related field Significant work experience in management and the hospitality industry Strong working knowledge of food... ...customer complaints tactfully and professionally Maintain quality control for all food served Project future needs for goods,...
- ...Job Summary We are looking for a detail-oriented Quality Assurance Inspector to support product quality throughout the production process. This role works closely with internal teams and external partners to help ensure products meet specifications, quality expectations...
- ...Prepares financial statistical information for use as directed by Management in relation to past, present or future relations. Analyzes... ...BIR Form 2550Q BIR Form No. 2550M BIR Form No. 1600 Assists and organizes all activities of the Accounting department with...
- ...Inc, is a full-service concierge offering local and global clients reliable and trustworthy assistance in the areas of travel planning, travel assistance, property management, and events. Description Assist in the management of property operations Coordinate maintenance...
- ...Filinvest Hotel: Quest Plus Conference Center Manila The Assistant Front Office Manager supports the Front Office Manager in overseeing the day-... ...high standards of guest satisfaction, service quality, and operational efficiency. Supervise and coach Front...
- ...standards and guidelines; may require minimal assistance in unfamiliar situations.... ...the following - Industrial Engineering, Management Engineering, Computer Science, Computer... ...2) years working experience in Manual Quality Assurance and/or testing and at least five (5) years...
- ...Minimum 2 years in BPO Team Lead with FINRA (Series 6 and 26 or 7 and 24) Job Responsibilities: Managing FINRA-licensed CSRs and monitoring transaction quality/calls. Meeting Service Level Agreement (SLA) targets and ensuring regulatory compliance. Driving...
- ...Assurance Senior Associate Filinvest Alabang | Dayshift | Hybrid (Onsite during busy season)... ...and real estate funds. The role involves managing engagement teams, coordinating with clients, and ensuring accurate, high-quality deliverables. Key Responsibilities:...
- ...The Facilities & Admin Assistant Manager ensures safe, efficient, and cost‑effective operations of company buildings, office spaces, and associated facilities—including those of affiliate locations . The role oversees preventive and corrective maintenance, construction...
- ...of-the-art facilities in prime Manila locations. It is known for delivering reliable, high-quality solutions tailored to meet diverse business needs. Position: Assistant Manager Company Industry: BPO Company Work Location: Taguig City Work Schedule: Shifting...
- ...feedback, and support in developing technical and industry skills. Manage client relationships through timely, accurate, and professional... ...direction and leadership to engagement teams to ensure high-quality results. Qualifications Bachelor’s or Master’s degree...
- ...products. Prepares daily and monthly QC reports on rejects. Prepares other various reports as may be required. Performs regular quality checks on raw materials, finished goods and in process goods for assigned products and participates in inventory taking activities....
- ...contract values through rigorous documentation, in line with MCGP’s quality and audit standards for cost discipline and project efficiency... ...documentation, procurement coordination, and post-contract management Proficient in AutoCAD, MS Excel, and BOQ software tools (e....
- ...Team Leadership: Inspire and guide collection specialists and SMEs to consistently meet and exceed SLAs and KPIs. Portfolio Management: Keep a close eye on AR reports, DSO, and collection efficiency to spot payment patterns and potential risks early. Dispute Resolution...
- ...Statistics, or Information Technology. ~3 to 5+ years of experience in operations analytics, transport systems, or service process quality. ~ Proficiency in Power BI, Excel, PowerPoint, and statistical tools (SPC, quality tools, regression, forecasting, lane...
- ...Filinvest Company: Filinvest Hospitality As the Assistant Manager for Marketing Communications , you will lead integrated marketing, branding, communications, and public relations initiatives across Chroma Hospitality's portfolio, including Crimson Hotels & Resorts...
85000 Php
...countries globally. Position: Thai Speaking Quality Analyst Industry: IT/BPO Company... .... • With at least a year quality assurance role (BPO-related experience is highly preferred... ...• Language Assessment • Final Interview with Quality Manager • Job Offer...- ...supply chain and procurement. The successful candidate will assist in managing procurement processes for both direct and indirect materials... ...by: Securing competitive pricing Maintaining quality standards Ensuring compliance with company policies Monitor...
- ...Description Assist in the preparation and cooking of meals. Maintain cleanliness... ...cleaned and stored. Assist in inventory management of food supplies. Follow food safety... ...skills and knowledge of food safety Qualities and Traits: Team player with a strong work...
- ...The Purchasing Staff is responsible for sourcing, purchasing, and managing the supply of goods and services required by the company. This role ensures cost-effective procurement, timely delivery, and quality compliance while maintaining strong supplier relationships....
- ...the day-to-day operations of the kitchen to ensure the highest quality of food production, safety, and team performance. This leadership... ...-of-house teams to deliver a seamless guest experience while managing costs, inventory, and equipment maintenance. Key Responsibilities...
- ...discrepancies. Prepare financial statements, manage accounts payable/receivable, and ensure... ...principles and regulations. Assist in budget preparation and forecasting.... ...potential for overtime during peak periods. Qualities and Traits: Organized, proactive, and possess...
- ...Chain process flow. * 2-4 years’ experience in supply chain management and procurement Role Overview: *Responsible for the day... ...Sourcing activities. Securing competitive prices while maintaining quality standards and ensuring compliance with JSP policies. *Open...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Quality Assurance Assistant Manager. Be the first to apply!
