Customer Support Specialist
Part-time
VTSA International Inc
Description - Provide exceptional customer support through various communication channels.
- Assist customers in resolving issues and queries related to products and services.
- Manage customer accounts and maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
- Conduct follow-ups to ensure customer problems are resolved in a timely manner.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1-3 years of experience in customer support or related roles.
- Skills and Competencies: Proficient in MS Office, strong problem-solving skills, effective team player.
- Skills and Competencies: Experience in account management and back office support.
- Qualities and Traits: Excellent communication skills in English, computer literate, and able to manage sales pipelines.
Vacancy posted 2 days ago
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