Customer Service Representative Hiring in Manila & Cebu
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide excellent customer service by responding to inquiries via phone, email, and chat.
- Resolve customer complaints and issues with a focus on customer satisfaction.
- Maintain comprehensive knowledge of products and services.
- Document customer interactions and feedback in the database.
- Collaborate with team members to improve customer service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 3–5 years of experience in customer service or a related field.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Ability to handle high-pressure situations and resolve conflicts effectively.
- Qualities and Traits: Customer-oriented mindset with a positive attitude.
- Working Conditions: Must be able to work in a fast-paced environment, may require shift work.
Vacancy posted 13 days ago
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