Top Call Centers in Manila & Cebu hiring for Customer Service Representative.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide excellent customer service through various channels, including phone, email, and chat.
- Resolve customer inquiries and issues promptly and efficiently.
- Maintain a high level of product knowledge to assist customers effectively.
- Document customer interactions accurately in the system.
- Collaborate with team members to improve service delivery and customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: 1-3 years of experience in a customer service role.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Ability to handle challenging customer interactions with professionalism.
- Qualities and Traits: Positive attitude and a willingness to learn.
- Working Conditions: Must be willing to work flexible hours, including nights and weekends.
Vacancy posted 11 hours ago
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