Top Call Centers in Manila & Cebu hiring for Customer Service Representative.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service via phone, email, and chat to ensure customer satisfaction.
- Resolve customer inquiries and complaints efficiently and effectively.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve processes and enhance service quality.
- Assist in training new team members on customer service protocols.
Requirements
- Educational Qualifications: Diploma in relevant field
- Experience Level: 5–8 years
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Patience and empathy in dealing with customers
- Responsibilities and Duties: Ability to work in a fast-paced environment
- Working Conditions: Availability to work flexible hours, including evenings and weekends
Vacancy posted 2 days ago
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