Branch Manager
Dermcare Inc.
Key Responsibilities:
- Drive sales performance and ensure achievement of branch sales targets
- Implement marketing initiatives to increase brand awareness and local visibility
- Coordinate with marketing teams on promotional campaigns and programs
- Build and maintain strong customer relationships through engagement and retention strategies
- Ensure compliance with accounting and cashiering procedures, including accurate sales reporting and daily deposits
- Monitor and manage inventory, including stock replenishment and proper documentation
- Prepare and submit required sales and operational reports on time
- Oversee daily branch operations, ensuring adherence to company standards in service, cleanliness, safety, and security
- Ensure all equipment and machines are operational; coordinate repairs and maintenance as needed
- Maintain adequate stock levels for both retail and clinic use
- Supervise and support branch personnel to ensure efficient staffing and performance
- Monitor administrative requirements, including permits, payroll documents, and internal reports
- Coordinate with HR, IT, Logistics, and other departments for operational needs
- Represent the company in official functions and perform other duties as assigned
Job Qualifications:
• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or any related field
• At least 2–3 years of experience in retail, wellness, spa, or clinic operations (supervisory/managerial experience is an advantage)
• Proven track record in sales achievement and customer service excellence
• Strong background in sales, marketing, and customer engagement strategies
• Knowledge of basic accounting, cash handling, and inventory management
• Excellent leadership and team management skills
• Strong communication and interpersonal skills
• Highly organized with attention to detail and problem-solving abilities
• Ability to multitask and work in a fast-paced environment
• Proficient in MS Office and/or sales and inventory systems
• Willing to work on weekends, holidays, and extended hours if needed
• Experience in the wellness, skincare, or aesthetic industry is an advantage
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