Customer Care Representative
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service via phone, email, and live chat.
- Assist customers with inquiries, complaints, and product information.
- Maintain accurate records of customer interactions in the database.
- Collaborate with team members to resolve complex issues.
- Follow up on customer interactions to ensure satisfaction and resolution.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience
- Experience Level: 1-3 years in customer service or related field
- Skills and Competencies: Strong communication skills and ability to problem-solve
- Qualities and Traits: Patience, empathy, and a customer-centric approach
- Responsibilities and Duties: Ability to work in a team-oriented environment
- Working Conditions: Willingness to work flexible hours, including weekends
Vacancy posted a month ago
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