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Customer Care Representative

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Assist customers with inquiries and provide product information.
  • Resolve customer complaints in a timely and professional manner.
  • Maintain customer records and update information as necessary.
  • Collaborate with team members to improve service quality.
  • Achieve individual and team performance targets.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1–3 years of experience in customer service.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Skills and Competencies: Strong problem-solving abilities.
  • Qualities and Traits: Patience and empathy in dealing with customers.
  • Responsibilities and Duties: Ability to handle high call volumes efficiently.
Vacancy posted 26 days ago
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