E-commerce Virtual Assistant
Tavor Perry
Job Summary:
We are a well-established jewelry brand, and we invite you to start your next chapter as a highly organized E-commerce Operations VA who keeps our online store and marketplace channels running smoothly day in and day out. The role covers order processing, website upkeep, product listings on Amazon and Nordstrom Marketplace, social shop management, and product preparation for our website customizer. We’d welcome your application if you’re meticulous and comfortable with technology, and just as happy processing orders as you are making light code updates or working in Photoshop.Key Responsibilities:
Process Shopify and Nordstrom Marketplace orders, create airway bills (AWBs), and keep stock levels accurate
Help customers with friendly, timely replies to their inquiries
Check that the website runs properly and keep the homepage fresh
Manage promo codes across the site, including abandoned cart flows and promo code updates on product pages
Reorder collections and assist with new product uploads to the online store
Add and maintain product listings on Amazon and Nordstrom Marketplace, including descriptions, inventory shipments, and clearing listing flags or documentation issues
Update shop links, images, and product mapping across Meta Commerce Manager, the Shopify Shop App, and TikTok Shop
Prepare product images in Photoshop for our website customizer and code new customizer products with our developer
Mandatory Skills:
Solid hands-on experience managing a Shopify store (orders, products, site content)
Experience with Amazon Seller Central, including listings, inventory, and issue resolution
Comfortable making light code edits to product pages and templates (HTML/CSS or Shopify Liquid)
Working proficiency in Photoshop for preparing product images
Experience processing e-commerce orders and creating shipping labels or airway bills
Steadfast, detail-aware, and comfortable working on your own
Strong communication skills for customer support and team coordination
Preferred Skills:
Experience with other retail marketplace platforms
Familiarity with Meta Commerce Manager, TikTok Shop, and the Shopify Shop App
Experience creating or managing GS1 barcodes
Familiarity with QuickBooks
Experience working alongside web developers on site features or fixes
Background in fashion, jewelry, or accessories e-commerce
Why Join Us:
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