Documentation Staff

Purpose of the Role:

The Documentation Staff is responsible for ensuring accurate encoding, preparation, checking, processing, and safekeeping of operational and company documents such as waybills, proof of delivery (POD), invoices, and related records. The position supports smooth daily operations by maintaining timely, complete, and organized documentation, performing system closing activities, and ensuring compliance with company policies and procedures.

Job Qualifications:

• Graduate of any Bachelor’s degree; Business-related course is an advantage; Documentation Manager

• Experience in documentation, clerical, encoding, or administrative work is an advantage;

• Knowledgeable in document processing, filing, and records management;

• Proficient in Microsoft Excel, Word, email, and basic document monitoring tools;

• Detail-oriented with strong checking and verification skills;

• Able to work under pressure and meet deadlines;

• Organized and systematic in handling physical and digital files, with strong attention to detail and followthrough;

• With good communication and coordination skills;

• Capable of handling confidential documents and information with discretion;

• Able to work under pressure and meet deadlines;

• Willing to render overtime work when necessary.