Mandarin Service Delivery Manager
Full-time
J-K Network Services
Company Profile: This company is a leading provider of financial solutions, private banking, commercial and personal banking, wealth management, investment banking, treasury, and insurance. Position: Mandarin Service Delivery Manager Industry: Finance and Banking Company Location: BGC, Taguig City Schedule: Dayshift Schedule (8:30 AM to 5:00 PM) Salary: Php 60,000 to Php 150,000 Work Set-up: Work onsite
BENEFITS :
- 13th-month to 16th month pay
- HMO
- Group life insurance
- Provident fund
- Retirement fund
- Follow Philippine Holidays
- Government Mandated Benefits
- Vacation leave and Sick leave
- Shuttle service from Ayala to BGC and vice versa
- Other allowance will be discussed by the company
REQUIREMENTS OF THE JOB:
- Open to Filipinos and Filipino-Chinese who can speak, read, and write/type in Fookien and/or Mandarin and English.
- Open to Bachelor’s degree of any year course
- Having at least 5 years of related work experience in retail banking, primarily in a frontline role.
- Having excellent client relationship skills and a strong service-oriented approach.
- Experience in banking, account management, sales, or customer relationship management is an advantage
RESPONSIBILITIES OF THE JOB APPLICATION:
- Mandarin Account Manager is responsible for managing and maintaining relationships with existing or new Mandarin-speaking clients.
- Process account opening, updating, and account review documentation.
- Achieve sales targets through cross-selling banking products and services.
- Conduct KYC (Know Your Customer), customer due diligence, and account verification procedures.
- Translate or facilitate communication between Mandarin-speaking clients and internal teams when necessary.
- Assist clients with banking inquiries and provide professional customer service.
- Ensure customer records and documents are complete and accurate.
- Monitor customer transactions and ensure compliance with banking regulations and policies.
RECRUITMENT PROCESS:
- Paper Screening
- Initial Interview
- Hiring Manager
- Job offer
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Mandarin Service Delivery Manager in Taguig vacancy
- ...AudioCodes is currently looking for an experienced Technical Service Delivery Manager to lead the delivery and operational excellence of enterprise Voice and Microsoft Teams Telephony services for a strategic customer in Manila. This customer-facing leadership role...
- ...foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform... ...index. Job Description Monitor service performance against agreed-upon Service... ...provide regular feedback Allocate and manage resources, ensure that the team is adequately...
775000 $ per day
...WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: HR Service Delivery Assoc Manager WORK SETUP: Return to Office OVERALL PURPOSE: The primary purpose of Payroll Processing is to execute pay on time and accurately...- ...foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery... ...Excellence operations, strong stakeholder management exposure, and proven ability to lead and... ...develop teams . ~ Proven experience in service delivery or a related field ~ Preferably...
1 $ per day
...Administrations Familiarity with IT monitoring tools and incident management systems. Excellent communication skills, both written and... ...Management and Ticket Resolutions Address issues and service requests that relates to all technology, from workstations, servers...- Service Delivery Manager (Financial Services) Position Description As a Service Delivery Manager (SDM), you will have access to information of confidential nature. You will be expected to maintain that confidentiality. You should ensure that confidential documents...
775000 $ per day
...COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Delivery Lead Manager WORK SETUP: Return to Office RESPONSIBILITIES: •... ...with the Client Account Leadership team. • Lead the service delivery strategy across one or more client portfolios. Address...- ...better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP PIPO Service Delivery Manager Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000...
- ...infrastructure investment worldwide, our services are in great demand. We invite you to... ...digital innovators, program and construction managers and other professionals delivering... ...performance, operational excellence, and service delivery outcomes across a large, regional...
775000 $ per day
...Responsible to manage and execute the low to medium critical/priority and simple termination transactions/activities. Responsible... ...committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and Hiring...775000 $ per day
...THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: HR Service Delivery Sr Analyst WORK SETUP: Hybrid OVERALL PURPOSE: Ensure upstream Payroll data accuracy through data management and validation, enabling correct and timely pay. RESPONSIBILITIES: • Act...775000 $ per day
...Key Responsibilities Manage and process end-to-end payroll accurately and on time Review payroll calculations, taxes, and statutory... ...committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and...- ...world for all. Job Title: Assistant Director, Global Managed Services About EY: EY is a global leader in assurance, consulting... ...reporting frameworks. • Lead the development, management, and delivery of comprehensive performance reporting and financial analysis...
- ...Expectations: Position Type: Experienced - Lead/Manager Employment Type: Full-Time, Permanent (Direct Hire)... ...Salesforce Technical Lead to join our client's Managed Services team and lead the delivery of Salesforce solutions that drive operational efficiency...Remote job
- ...AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and... ..., scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive...
- ...yourself, and a better working world for all. EY- Assurance –Manager- FAAS – Record to Report (R2R) At EY, we’re all in to shape... ...and help to build a better working world. About Global Delivery Services Global Delivery Services refers to EY's worldwide network...
775000 $ per day
...TO APPLY FOR THIS ROLE--- POSITION TITLE: Delivery Operations Specialist WORK SETUP: Return to Office OVERALL PURPOSE: The Service Delivery Specialist is responsible for daily... ...-to-day operation of the group, including management of work assignments and information...775000 $ per day
...Accenture is a leading global professional services company, providing a broad range of... ...functions — underpinned by the world’s largest delivery network — Accenture works at the... ...Consulting Global Network – a distributed management consulting organization that provides management...775000 $ per day
...ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Health Clinical Services Senior Manager WORK SETUP: RTO Responsibilities: • Work hand in hand with the Operation Managers & Leads in making independent decisions,...- ...yourself, and a better working world for all. Senior Manager, Technical Delivery – ServiceNow Job Summary We are seeking a highly... ...ServiceNow innovations and industry trends to continuously improve service delivery and technical practices. • Project & Program...
50000 - 100000 Php
Be one of the first to apply...Philippine gaming market for more than two decades. Position: Mandarin Game Research Analyst Industry: Digital Entertainment Firm... ...experience in game or product scouting, vendor/provider relationship management, and sponsorship or event coordination. - Having a strong...- ...proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,... ...; Ensures quality control across the delivery function, adhering to quality assurance... ...and external parties on unresolved servicing issues and concerns Represents the team...
- Operations Manager (Financial Services - Back Office) Position Description The Operations Manager will lead business process improvement and... ...act as a strategic leader who ensures seamless service delivery, prevents operational loss, and champions long term operational...
- ...better working world for all. What is the CSS role? Consulting Support Services – Manager The opportunity CSS role enables Consulting Engagement team’s efficiency and delivery through the key project management and coordination activities. We support...
775000 $ per day
...Manager/Senior Manager – Insurance Find endless opportunities to solve our clients... ...multiple teams to ensure successful project delivery Harness your extensive knowledge to... ..., underwriting, policy, customer service Good client engagement skills to be...775000 $ per day
Drive innovative practices into delivery, bring depth of expertise to a delivery engagement... ...- Expected to be an SME, collaborate and manage the team to perform. - Responsible for team... ...veteran employment opportunities to our service men and women. Please read Accenture’s...- ...experience for yourself, and a better working world for all. Transformation Delivery (EY GDS Philippines) Manager About EY GDS Transformation Delivery EY Global Delivery Services (GDS) Transformation Delivery (TD) provides project and program management...
- Senior Client Services Agent (Canadian Wealth Management) Position Description The Client Services Senior Agent plays a critical role in delivering... ...-level support. . Contribute to improving service delivery by leveraging knowledge of client satisfaction surveys...
775000 $ per day
...with our global teams to help investment banks, asset and wealth managers, and exchanges, prepare for the digital future. Together,... ...Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional....- ...Key Responsibilities: # Delivery Operations: Manage last-mile delivery teams and carriers. Optimize routes and schedules to meet KPIs for on-... ...quickly. Coordinate with local logistics partners and customer service to minimize resolution time. # Driver Management:...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mandarin Service Delivery Manager. Be the first to apply!
