GDS Consulting_Transformation Delivery (EY GDS Philippines) Manager

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Transformation Delivery (EY GDS Philippines)
Manager

About EY GDS Transformation Delivery

EY Global Delivery Services (GDS) Transformation Delivery (TD) provides project and program management excellence across global technology initiatives. Our team delivers complex, high-impact projects that drive digital transformation, operational efficiency, and business growth.

The Opportunity

As a Project Manager (Manager) within the GDS Transformation Delivery team, you will play a pivotal role in leading client engagements, building high-performing teams, and delivering measurable transformation outcomes. You’ll work with cross-functional teams—spanning business, technology, and operations—to ensure successful planning, execution, and governance of initiatives that enable EY’s strategic vision.

Job Summary
We are looking for a highly driven and collaborative Manager to support the delivery of large-scale business and technology transformation programs across regional and global engagements. The role will focus on program governance, PMO operations, stakeholder coordination, Agile delivery support, AI-driven transformation initiatives, business development, solutioning, and end-to-end execution management across complex transformation initiatives.
The ideal candidate should have strong experience in enterprise program delivery, transformation governance, ERP/SAP implementations, digital transformation programs, AI initiatives, and consulting-led engagements, with the ability to work across business and technology teams in a fast-paced environment.
The role will also include people leadership responsibilities covering coaching, capability development, team management, and competency growth initiatives.

Key Responsibilities
Program & Transformation Delivery
•    Support end-to-end delivery of large-scale transformation programs across multiple workstreams
•    Drive program governance, delivery tracking, RAID management, milestone monitoring, and dependency management
•    Coordinate with business, technology, change, testing, and deployment teams to ensure aligned execution
•    Monitor program health and provide actionable insights to leadership teams
•    Support planning and execution across Agile, hybrid, or waterfall delivery models
•    Ensure alignment to delivery methodology, quality standards, and governance controls
PMO & Governance
•    Establish and manage PMO processes, templates, standards, and reporting cadence
•    Facilitate steering committee meetings, leadership reviews, and governance forums
•    Consolidate project status, financials, resource utilization, risks, issues, and dependencies across workstreams
•    Manage escalation tracking and resolution coordination
•    Support resource planning, capacity management, and delivery forecasting
•    Drive continuous improvement initiatives across delivery processes, governance, and reporting

AI & Innovation Initiatives
•    Support delivery and coordination of AI-enabled transformation initiatives, automation programs, or emerging technology engagements
•    Contribute to initiatives involving Generative AI, Agentic AI, copilots, workflow automation, or intelligent operational solutions
•    Collaborate with business and technical teams to identify opportunities for AI-driven process improvements and operational efficiencies
•    Support governance, adoption, and execution tracking of AI-related initiatives across programs and internal competency activities
•    Stay informed on emerging AI trends, tools, and enterprise adoption practices relevant to transformation delivery

Stakeholder Management
•    Engage with senior stakeholders across business, IT, vendors, and consulting teams
•    Build strong working relationships across regional and global teams
•    Facilitate workshops, checkpoints, and cross-functional discussions
•    Translate complex delivery challenges into concise executive-level updates and presentations
•    Liaises between the client and team members to ensure alignment and smooth project delivery

Business Development, Solutioning & Pursuits
•    Contribute to business development initiatives, strategic pursuits, and account growth opportunities
•    Support solutioning activities including delivery approach, governance model, operating model, and resource planning
•    Participate in end-to-end RFP/RFI/RFQ responses, proposal development, effort estimation, and client presentations
•    Collaborate with cross-functional teams to develop client-centric transformation solutions and value propositions
•    Support capability development through preparation of case studies, methodologies, capability decks, and go-to-market materials
•    Identify opportunities for cross-functional collaboration and expansion within existing and prospective engagements

People Management & Team Leadership
•    Lead, coach, and mentor team members across transformation and delivery engagements
•    Support resource planning, workload management, and team capacity allocation across initiatives
•    Drive performance management, development planning, and continuous learning within the team 
•    Foster a collaborative, high-performing, and inclusive team culture
•    Provide guidance to junior team members on delivery execution, stakeholder management, governance, and consulting practices
•    Support hiring, onboarding, and capability development initiatives within the competency or practice
•    Encourage innovation, continuous improvement, and adoption of emerging technologies including AI-enabled ways of working

Preferred Experience
•    7–12+ years of experience in Project Management, PMO, Transformation Delivery, or Consulting
•    Experience supporting large enterprise transformation or ERP programs
•    Exposure to enterprise platforms such as SAP S/4HANA, Salesforce, ServiceNow, or similar technologies
•    Experience supporting AI, automation, Generative AI, or Agentic AI initiatives is highly preferred
•    Experience in solutioning, proposal management, and RFP responses
•    Strong understanding of Agile, Scrum, hybrid delivery, and PM governance frameworks
•    Experience working with regional/global stakeholders across multiple time zones
•    Consulting or professional services background is highly preferred
•    Experience in finance transformation, digital transformation, or enterprise program delivery is an advantage

Skills & Competencies
•    Strong leadership and stakeholder management skills
•    Excellent communication and executive reporting capability
•    Strong analytical, coordination, and problem-solving skills
•    Ability to manage ambiguity and work in fast-paced environments
•    Strong governance, planning, and execution discipline
•    Commercial awareness and client-centric mindset
•    Strong interest in emerging technologies, AI-enabled delivery, and innovation initiatives

Preferred Tools & Platforms
•    Microsoft Project
•    Azure DevOps
•    Jira
•    Power BI
•    ServiceNow
•    Microsoft Excel
•    Microsoft PowerPoint
•    Exposure to AI-enabled platforms, copilots, automation tools, or intelligent workflow solutions is an advantage

Nice-to-Have
•    PMP, PRINCE2, Scrum Master, Agile, or SAP, AI, or related certifications
•    Experience in multi-vendor delivery environments
•    Exposure to managed services or transformation office operations
•    Experience supporting APAC, Oceania, or global transformation programs

Success Measures
•    Effective governance and delivery oversight across programs
•    High-quality executive reporting and stakeholder management
•    Strong contribution to pursuits, solutioning, and proposal activities
•    Successful support of AI-enabled transformation initiatives and innovation programs
•    Improved delivery visibility, coordination, and issue resolution
•    Strong collaboration across business and technology teams
•    On-time and quality execution support across transformation initiatives

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