Inbound Call Center Agent
Full-time
NeksJob Philippines
Experienced Call Center Agent responsible for handling incoming customer calls and providing assistance with inquiries, account concerns, complaints, and service requests. Ensures accurate and timely resolution of customer concerns.
Key Responsibilities:
- Answer incoming customer calls professionally.
- Verify and update customer information.
- Handle inquiries and complaints.
- Provide appropriate solutions and assistance.
- Document all customer interactions.
- Follow company policies and procedures.
Required Qualifications & Skills:
- At least 1 year of call center experience.
- Excellent communication skills.
- Good customer service and problem-solving skills.
- Basic computer skills.
- Ability to handle high-volume calls.
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Inbound Call Center Agent in South Cotabato vacancy
- ...inquiries, resolving concerns, and delivering excellent customer service in English. Key Responsibilities -Handle inbound and outbound customer calls, emails, or chats -Assist international customers with product or service inquiries -Provide accurate information...
- ...The Outbound Agent is responsible for contacting customers on behalf of car dealerships across the United States to inform them of recommended... ...customer experience. Responsibilities Make outbound calls to customers using dealership-provided contact lists. Inform...
- ...the overall success of the dealership. Key Responsibilities: Identify and pursue new sales opportunities through walk-ins, calls, online inquiries, networking, and referrals Present, promote, and sell vehicles and related services to prospective customers...
15000 - 20000 Php
...email, and messaging. Key Responsibilities Monitor member accounts and identify past-due balances Contact members via call, email, and chat to follow up on unpaid dues Use professional collection scripts and communication templates Negotiate...- ...sales and marketing strategies in assigned territories. Reporting & Documentation Maintain accurate records of sales activities, calls, and expenses. Submit regular reports on sales performance, territory coverage, and market feedback. Ensure compliance with...
- ...adhering to company processes and utilizing sales tools like CRM to manage activities and report on performance . Key tasks include cold calling, product presentation, handling objections, processing orders, and ensuring customer satisfaction, for cost efficiency. Key...
- ...skills. Knowledgeable in bookkeeping Job Description: Prepare documents, verify before/prior to releasing of the unit. Call and email banks for verification of accounts. Scan, send the Daily Sales Report and documents of the released unit to Head Office...
- ...entry-level opportunity, and applicants without previous experience are welcome. Responsibilities Receive and respond to customer calls. Identify customer needs and provide assistance. Answer questions clearly and accurately. Help customers resolve basic...
- Key Responsibilities: - Outbound Calling & Appointment Setting - Make high-volume outbound calls daily to prospects using company-provided... ...(AE), or Closing Role. - High-Ticket or B2B Sales Focus: Inbound & Outbound Calls - CRM and Sales Tool Proficiency - Industry-...
Cyberbacker Careers
South Cotabatoa month ago - ...and escalating concerns on order lead time compliance, volume allocation, pack constraints, among others. Joins weekly conference calls with the markets providing SO updates, feedback on open issues and takes note of directions and customer special instructions....
- ...appraisal processes. - Stakeholder Communication: Coordinate inspections, regularly update and maintain communication with clients, agents, title officer, lender, etc. - Compliance Management: Submit all necessary documentation to office broker for file compliance. -...
Cyberbacker Careers
South Cotabato14 days ago - IdeasUnlimited is looking for a dedicated Enterprise Support Agent that will serve as the primary point of contact for enterprise clients, providing technical and customer support services. The role involves resolving client inquiries, troubleshooting issues, coordinating...
IdeasUnlimited BPO Inc
Koronadal City, South Cotabato3 days ago - ...focused role you can do from home? We’ve got you! Key Responsibilities: - Transcription: Document key points from live/recorded calls. - Call Prep: Organize daily call lists, agendas, and materials. - Scheduling: Coordinate meetings and manage calendar adjustments...
Cyberbacker
South Cotabato20 days ago - ...field. 2. Excellent verbal and written communication skills in the English language. 3. Preferred prior experience working in call center industry, but not mandatory. 4. Preferred prior experience in HR, specifically recruitment or talent acquisition, but not mandatory...
IdeasUnlimited BPO Inc
Koronadal City, South Cotabato3 days ago - ...interactions using CRM tools. 5. Follow up with customers to ensure resolution and satisfaction. 6. Assist in updating FAQs, help center articles, and support documentation. 7. Collaborate with internal teams to improve customer experience and feedback loops. 8....
IdeasUnlimited BPO Inc
Koronadal City, South Cotabato3 days ago - ...2. Build and maintain strong relationships with potential and existing customers. 3. Conduct outreach to potential clients through calls, emails, and other communication channels. 4. Deliver compelling presentations to promote products or services. 5. Manage and track...
IdeasUnlimited BPO Inc
Koronadal City, South Cotabato3 days ago - ...opportunities, building client relationships, and driving revenue growth through effective sales strategies. Key Responsibilities: 1. Cold call 100-150 business owners and professionals per day (Leads List will be provided) 2. Appointment setting 3. Confident and maintains...
IdeasUnlimited BPO Inc
Koronadal City, South Cotabato3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Inbound Call Center Agent. Be the first to apply!
