Inbound Call Center Agent
Full-time
Neksjob Philippines
Experienced Call Center Agent responsible for handling incoming customer calls and providing assistance with inquiries, account concerns, complaints, and service requests. Ensures accurate and timely resolution of customer concerns.
Key Responsibilities:
- Answer incoming customer calls professionally.
- Verify and update customer information.
- Handle inquiries and complaints.
- Provide appropriate solutions and assistance.
- Document all customer interactions.
- Follow company policies and procedures.
Required Qualifications & Skills:
- At least 1 year of call center experience.
- Excellent communication skills.
- Good customer service and problem-solving skills.
- Basic computer skills.
- Ability to handle high-volume calls.
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Inbound Call Center Agent in South Cotabato vacancy
- ...inquiries, resolving concerns, and delivering excellent customer service in English. Key Responsibilities: -Handle inbound and outbound customer calls, emails, or chats -Assist international customers with product or service inquiries -Provide accurate information...
- ...similar industry ~ Average communication and people skills ~ Computer literate ~ Willing to work in J&G Town Center Mabuhay JOB DESCRIPTIONS: ~ Perform basic math functions to collect payments and make change. ~ Operate...
- Key Responsibilities: - Outbound Calling & Appointment Setting - Make high-volume outbound calls daily to prospects using company-provided... ...(AE), or Closing Role. - High-Ticket or B2B Sales Focus: Inbound & Outbound Calls - CRM and Sales Tool Proficiency - Industry-...
Cyberbacker Careers
South Cotabatoa month ago - ...the overall success of the dealership. Key Responsibilities: Identify and pursue new sales opportunities through walk-ins, calls, online inquiries, networking, and referrals Present, promote, and sell vehicles and related services to prospective customers...
- ...sales and marketing strategies in assigned territories. Reporting & Documentation Maintain accurate records of sales activities, calls, and expenses. Submit regular reports on sales performance, territory coverage, and market feedback. Ensure compliance with...
- ...adhering to company processes and utilizing sales tools like CRM to manage activities and report on performance . Key tasks include cold calling, product presentation, handling objections, processing orders, and ensuring customer satisfaction, for cost efficiency. Key...
- ...focused role you can do from home? We’ve got you! Key Responsibilities: - Transcription: Document key points from live/recorded calls. - Call Prep: Organize daily call lists, agendas, and materials. - Scheduling: Coordinate meetings and manage calendar adjustments...
Cyberbacker
South Cotabato4 days ago - ...interactions using CRM tools. Follow up with customers to ensure resolution and satisfaction. Assist in updating FAQs, help center articles, and support documentation. Collaborate with internal teams to improve customer experience and feedback loops. Meet...
IdeasUnlimited BPO Inc
Koronadal City, South Cotabatoa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Inbound Call Center Agent. Be the first to apply!
