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Outbound Agent

Full-time

Six Eleven Philippines BPO Corporation

South Cotabato

The Outbound Agent is responsible for contacting customers on behalf of car dealerships across the United States to inform them of recommended or upcoming vehicle maintenance and schedule convenient service appointments. The role focuses on customer engagement, appointment setting, and delivering a professional customer experience.

Responsibilities

  • Make outbound calls to customers using dealership-provided contact lists.
  • Inform customers about recommended maintenance, upcoming service intervals, and routine vehicle servicing.
  • Coordinate appointment schedules based on customer availability and dealership operating hours.
  • Answer basic service-related inquiries and handle customer objections professionally.
  • Encourage customers to book service appointments at their preferred dealership.
Go to bossjob.ph
Vacancy posted 21 days ago
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