CSR- Retail Account (All Segment) | Cavite Site | Newbies Welcome!
Full-time
STACKph
Looking for a stable BPO career right here in Cavite? Skip the long Manila commute! We are hiring dynamic Customer Service Representatives (CSR) to join our premier Retail Account team at our Cavite site .
This is an "All Segment" account , meaning you will get to handle a diverse and exciting mix of customer interactions—assisting everyday shoppers, premium loyalty members, and store partners. Because it covers all segments, no previous call center experience is required! We provide a comprehensive, paid training program to equip you with everything you need to succeed.
Minimum Qualifications:
- Experience: Open to Freshers / No BPO Experience Required! Experienced BPO professionals looking to work closer to home are also highly welcome.
- Education: Open to High School Graduates (Old Curriculum) or Senior High School (SHS) Graduates .
- Language Proficiency: Good conversational English communication skills with a customer-centric attitude.
- Amenability: Ready to work fully onsite at our Cavite hub on shifting schedules, holidays, and night shifts.
Key Responsibilities:
- Assist international retail customers with order tracking, replacement requests, refunds, and billing inquiries.
- Handle specialized interactions across different account segments (general shoppers, VIP tier rewards members, and store vendors).
- Provide friendly, efficient, and empathetic service to ensure a great shopping experience.
How to Apply:
Via Bossjob: Click "Apply Now" directly on this page for prioritized review.
Keep your phone active—our recruitment team will reach out for a quick phone screening within the day!
Vacancy posted 2 days ago
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