Customer Service Representative
Full-time
Miranda HR
- Act as the first point of contact for customers seeking assistance via phone, email, or chat.
- Provide accurate information about products and services to enhance customer satisfaction.
- Resolve customer complaints and issues promptly and efficiently.
- Document customer interactions and feedback to improve service quality.
- Collaborate with team members to develop best practices and improve processes.
- Educational Qualifications: High school diploma or equivalent.
- Experience Level: 1–3 years of customer service experience.
- Skills and Competencies: Strong communication and interpersonal skills.
- Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment.
- Qualities and Traits: Patience and empathy in dealing with customers.
Requirements
Vacancy posted 4 days ago
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