Cantonese Customer Service Representative (CSR)
Full-time
J-K Netwok Services
Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position: Cantonese Helpdesk Specialist Company Industry: BPO Company Work Location: Pasig, Iloilo, or Dumaguete Site. Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work On-site
BENEFITS:
☑️HMO
- ️Insurance
- ️PTO credits earned monthly
- ️Sick Leave/Vacation Leave
- ️Government-Mandated Benefits
- ️10% Night Differential
- ️Other benefits will be discussed directly by the company.
REQUIREMENTS OF THE JOB:
- ️Proficient in Cantonese and conversational-proficient in English
- ️Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
- ️Open to Foreign Nationals with a permanent visa.
- ️Having experience in customer service and sales is a big advantage
- ️Having experience in the BPO industry is a big plus.
- ️Excellent phone etiquette with strong verbal, written, and interpersonal communication skills.
- ️Must be proficient in computers (MS Office, Internet)
- ️Knowledgeable in navigating websites and the internet
RESPONSIBILITIES OF JOB APPLICATION:
- ️Assisting customers with ticket purchases, transfers, and refunds.
- ️Handling issues like missing tickets, delayed delivery, or invalid tickets.
- ️Supporting payment concerns and billing disputes.
- ️Helping with account access issues (login, verification, security).
- ️Managing complaints from buyers and sellers.
- ️Coordinating with internal teams for ticket resolution or escalation cases.
- ️Respond to customers’ inquiries about bookings, promos, and reservations through email and chat.
- ️Ensures that the customer’s requests are handled in an appropriate and timely manner.
- ️Responsible for handling and managing reservations and cancellations of bookings.
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
- ️Paper screening
- ️Initial Interview
- ️Operations Interview
- ️Language Assessment
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Cantonese Customer Service Representative (CSR) in Pasig vacancy
- ...years of experience in delivering high-quality customer support solutions across various industries.... ...operational excellence, productivity, and service quality while consistently meeting global standards. Position: Cantonese Helpdesk Specialist Company Industry: BPO...
J-K Netwok Services
Pasig4 days ago - ...Customer Service Representative (Retail) – Night Shift Location: Jollibee Tower, Ortigas Center, Pasig City Are you passionate about delivering exceptional customer experiences and thrive in a fast-paced retail environment? We’re looking for a Customer Service...
- Customer Service Representative Position Description The role Facilitates the prompt and effective resolution of requests or issues. Uses independent judgment, analysis and initiative to resolve problems, makes recommendations, and delivers impromptu end-user operational...
- Job Summary: A Customer Service Representative (CSR) is responsible for assisting customers by answering inquiries, resolving complaints, processing orders, and providing information about products and services. The goal is to ensure customer satisfaction and maintain...
Steer Minds Solutions
Pasig12 days ago - ...things work Internal Improvements: You'll be making our ticketing system, processes and team more efficient, able to handle more customer queries faster Problem Solving: Agents need to apply problem-solving skills to diagnose and resolve e-commerce client issues....
- ...with quick effective solutions? You thrive in customer experience, staying one step ahead, and making... ...is seeking an exceptional customer service professional to join our team as a Customer Service Representative. In this role, you will provide customer support...
- WE'RE HIRING: Customer Service Representative / Technical Support Representative (CSR/TSR) Ortigas, Pasig City | Onsite | Night Shift Join VISAYA, a proudly Filipino-owned company recognized globally for service excellence, innovation, and a culture of malasakit....
Visaya KPO
Pasig13 days ago - ...role is vital to the business and our customers. The role requires an individual that has... ...for providing exceptional customer service while operating in a high paced environment... ...years experience in a customer service representative or call centre role ~ Proven...
- Permission to Post, Admin. Thank you! WE'RE HIRING! We're looking for applicants who are ready to start ASAP! Open to: Fresh Graduates Career Shifters Experienced Applicants What We Offer: Tips and interview guidance provided Blended account College graduates...
Steer Minds Solutions
Pasig12 days ago - Qualifications: -Bachelor's/College Degree in any field -Male is preferred -At least 6 months of BPO experience -Minimum of 6 months customer service or technical support experience in a call center environment -Strong oral and written English communication skills -Ability...
Dempsey Resource Management , Inc.
Pasiga month ago - Join our Pioneer Healthcare Account and take your BPO career to the next level! We're looking for passionate customer service professionals who are ready to make a difference while enjoying competitive benefits and career growth opportunities. Job Responsibilities:...
MirandaHR
Pasig14 days ago - ...until December 2026) Bachelor's/College Degree in any field Male At least 6 months of BPO experience Minimum of 6 months customer service or technical support experience in a call center environment Strong oral and written English communication skills Ability to...
Dempsey Resources Management Inc
Pasiga month ago - ...Position Summary As a key member of our customer service department, you will play a vital role in ensuring the highest level of satisfaction for our valued pet owners who are part of the client's program. This role involves effective communication, problem-solving...
- ...Help Customers Create Great Shopping Experiences If you enjoy helping customers, solving problems, and delivering outstanding service through chat, email, phone, and social media, this could be the perfect opportunity for you. Join a customer-focused team where every...
- **Customer Service Representative (Non-Voice)** **Location:** Bridgetowne, Pasig **Job Highlights:** * Non-Voice Account * Open to applicants with or without BPO experience * No Final Interview * Virtual Processing * No Mock Call * One-Day Hiring Process...
Customer Service Representatives
Pasig20 days ago - Customer Service Representative (Voice & Non-Voice) Location: Bridgetowne, Pasig Job Highlights: • Voice and Non-Voice Accounts Available • Virtual Application Process • No Final Interview • No Mock Call • One-Day Hiring Process • Competitive Salary Package...
Customer Service Representatives
Pasig21 days ago - Job Responsibilities: Handle customer inquiries and concerns through voice support channels. Provide accurate and timely resolutions... ...with account-related concerns, trip issues, payments, and other service-related inquiries. Maintain professionalism and empathy while...
Absolute Outsource
Pasig7 days ago - Job Title: Customer Service Representative Location: Bridgetowne, Pasig City Employment Type: Full-Time Job Description: We are currently seeking Customer Service Representatives to join our team in Bridgetowne, Pasig City. The role involves assisting customers...
Customer Service Representatives
Pasig24 days ago - ...payments, and platform concerns. Provide accurate information and timely resolutions. Document customer interactions and maintain account records. Ensure excellent customer service while meeting quality and productivity metrics. Qualifications: College Graduate,...
Absolute Outsource
Pasig7 days ago - A Customer Service Representative (CSR) assists customers by answering inquiries, resolving complaints, and providing information about products or services. They support customers through phone, chat, or email and ensure a positive customer experience while following...
Steer Minds Solutions
Pasiga month ago - ...Healthcare Support Associates to join our growing healthcare operations team. In this role, you will provide administrative and customer support services to patients, healthcare providers, and internal teams. Responsibilities may include appointment scheduling, patient pre-...
- Start or grow your career in the BPO industry! We are looking for enthusiastic and customer-focused individuals who are passionate about providing excellent service through chat and online communication platforms. If you enjoy helping customers and working in a fast-paced...
Absolute Outsource
Pasiga month ago 30000 Php
...HMO coverage from Day 1 + night differential Career growth in a state-of-the-art office What You’ll Do: Handle real-time customer inquiries entirely via chat. Provide fast, accurate, and empathetic solutions. Qualifications: Education: College Graduate...BPO Outsourcing Inc.
Pasig18 days ago- ...Accounts & Salary Packages: • Telco Technical Support — Up to ₱19,000 • Retention & Sales — Up to ₱26,000 Job Description: Handle customer concerns via calls, chat, or email while providing quality customer and technical support. Qualifications: • HS/SHS Graduate (...
Epsilon Group Services
Pasiga month ago - ...About the Call Center Representative Position We're seeking a personable, customer service-oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you'll be responsible for...
- ...The power of human enterprise. With services around the globe, we have a point of view... ...Universal Workforce Model™. We also represent over 100 countries and speak dozens of languages... ...Demonstrated experience in Recruitment, Customer Service, or Voice Support. Ability to...
- ...opportunities for work-from-home flexibility) for a Sales Development Representative (SDR). We are looking for highly driven, disciplined, and... ...the client’s own operations. Who We Are: We are a customer-focused organization that puts people at the heart of...
- ...fast, flexible, and competitively priced products that span our customers’ credit lifecycle, including personal loans, credit cards, and... ...looking for highly organised individuals with previous customer service experience and well-developed communication skills. As a...
- ...results-driven sales expert ? Do you enjoy connecting with customers, understanding their needs, and offering solutions that make... ..., ClearSource wants YOU to join our team as a Sales Support Representative . In this role, you will provide expert sales support for...
- ...About the Role Are you a tech-savvy customer service professional with a sharp eye for detail and a passion for helping teams succeed? We are looking for a Customer Experience Specialist to join our global Customer Success Team. In this role, your primary focus...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Cantonese Customer Service Representative (CSR). Be the first to apply!
