Customer Service Agent
Full-time
RSD Human Resource Management Consultancy
Description - Assist customers with inquiries and provide accurate information regarding products and services.
- Handle customer complaints and resolve issues in a professional manner.
- Maintain detailed records of customer interactions and transactions.
- Work collaboratively with team members to improve overall customer satisfaction.
- Provide feedback on the efficiency of the customer service process.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication skills
- Skills and Competencies: Basic problem-solving abilities
- Qualities and Traits: Friendly and patient demeanor
- Qualities and Traits: Ability to work in a team environment
- Working Conditions: Must be available to work flexible hours including weekends
Vacancy posted 14 days ago
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