Customer Service Representative
Full-time
AddForce Human Resources Solution Inc.
Willing to go onsite after Profile Validation!
BACOLOD SITE
Bacolod; Address: 20st Street, cor Lacson St, Bacolod Sunlife bldg.
Customer Service Representative
PURE VOICE
Salary Package: 18,000
Work on-site & Shifting Schedule
Candidate must be at least HS Graduate
20% night differential fee
We can Offer you:
- Day 1 HMO
- Rice Subsidy
- Clothing Allowance
- Interested candidates PM me for more assistance!!
Responsibilities
- Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.
- Provide accurate information about products, services, pricing, and company policies.
- Resolve customer issues and complaints , escalating complex cases to the appropriate departments when necessary.
- Document customer interactions in CRM systems, ensuring notes are clear, complete, and accurate.
- Process orders, returns, refunds, and account updates as needed.
- Follow up with customers to ensure issues are resolved and satisfaction is achieved
Vacancy posted 20 days ago
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