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Customer Service Agent

Full-time

Synlink Recruitment Outsourcing Co. Inc.

  • Assist customers with inquiries and provide timely solutions.
  • Manage customer complaints and ensure follow-up actions are taken.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance customer service processes.
  • Stay updated on product knowledge to provide accurate information to customers.
  • Requirements

    • Educational Qualifications: High School Diploma or equivalent
    • Experience Level: 0–2 years of experience in customer service preferred
    • Skills and Competencies: Strong communication and interpersonal skills
    • Qualities and Traits: Patience, empathy, and a customer-focused attitude
    • Responsibilities and Duties: Ability to handle multiple tasks and adapt to changing situations
Vacancy posted 1 day ago
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