Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with product information and troubleshooting.
- Document and track customer interactions accurately.
- Provide exceptional service to enhance customer satisfaction.
- Work collaboratively with team members to improve processes.
- Meet performance targets and deadlines consistently.
- Educational Qualifications: High School/Senior High School diploma.
- Experience Level: No previous experience required.
- Skills and Competencies: Strong customer service, problem-solving abilities, scheduling proficiency, teamwork, technical skills, and excellent interpersonal skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, and manage schedules.
- Working Conditions: Office setting, fast-paced environment, may require evening or weekend shifts.
- Qualities and Traits: Friendly, proactive, detail-oriented, and adaptable.
Vacancy posted 14 hours ago
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