Bilingual (Mandarin-English) IT Operations Specialist
Full-time
J-K Network Services
Company Profile: One famous Ice Cream Company is now in the Philippines. They’ve been in the industry for more than 25 years and have a lot of branches in different countries that serve the creamiest and tastiest Ice cream in the world. Position: Company Industry: Food & Beverage Company Work Location: BGC, Taguig City Work Schedule: Dayshift Schedule | (Monday-Saturday) (9 am to 6 pm) Salary: Php 50,000 - Php 70,000 Work Set-up: Work On-site
BENEFITS :
- Extensive employee training and career development opportunities.
- Annual bonuses and performance rewards.
- Government Mandated
- HMO
- 13th Month
- Sick Leave
- Vacation Leave
- Competitive salary
REQUIREMENTS OF THE JOB:
- Open to Filipinos and Filipino‑Chinese proficient in Mandarin and English
- Open to Undergraduate and Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
- Open to fresh graduates with strong learning ability, excellent problem‑solving skills, and outstanding cross‑functional communication skills
- Candidates with experience in IT Business Partner, Business Analyst, IT Support, System Integration, or related roles are encouraged to apply
- Strong analytical thinking with the ability to understand and improve business processes
- Excellent interpersonal skills, effective cross‑department communication, and proficiency in Microsoft Excel
- Experience with Azure, BI tools, workflow documentation, or system implementation is an advantage
- Willing to travel occasionally to support store operations
RESPONSIBILITIES OF JOB APPLICATION:
- Provide ongoing operational support and maintenance for store systems, including POS, marketing platforms, and online payment solutions.
- Analyze business needs, gather requirements, identify opportunities for process enhancement, and work closely with the development team to implement effective IT solutions.
- Manage and participate in the complete project lifecycle, including project initiation, requirement analysis, system setup, deployment, on-site assistance, user training, and post-implementation support.
- Troubleshoot system-related and operational challenges during implementation, conduct functional testing, and provide necessary business support.
- Collaborate and communicate with different departments to ensure smooth project delivery and alignment with business objectives.
- Provide support for store operations through occasional travel to business locations as required.
RECRUITMENT PROCESS: (ALL ONLINE PROCESS)
- Paper Screening
- HR Initial Interview
- Second Virtual Interview
- Final Interview with the Hiring Manager.
- Job Offer
Vacancy posted 12 days ago
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