Call Center Agent Mabolo Cebu!
Full-time
Caldwell Communications Consultancy Philippines
Customer Service Representative / Call Center Agent
Cebu City | Onsite
Telesys BPO
About Telesys BPO
Telesys is growing! Join our team of Customer Service Representatives and Call Center Agents and enjoy a competitive salary, performance incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth. Our offices are conveniently located in Cebu City and easily accessible via public transportation, giving you a stable and rewarding career—just like hundreds of our team members who have built their careers with us.
Job Description
We are looking for Customer Service Representatives / Call Center Agents who will serve as the first point of contact for customers. You will assist customers with inquiries, provide solutions, and ensure excellent service at all times.
Key Responsibilities:
- Handle inbound customer inquiries via phone, chat, or email
- Provide accurate information about products, services, or processes
- Resolve customer concerns efficiently and professionally
- Document customer interactions and resolutions accurately
- Escalate complex issues to supervisors when necessary
- Meet quality, customer satisfaction, and productivity metrics
Work Schedule & Training:
- Shifting schedules, including nights, weekends, and holidays
- Full paid training provided
What to Expect:
- Fast-paced, customer-focused environment
- Opportunities to develop professional skills and grow within the company
Requirements
- High School or Senior High School Graduate (College level or graduate is a plus)
- Good English communication skills
- Strong customer service and problem-solving skills
- Basic computer skills and ability to multitask
- Willing to work onsite in Cebu City
- Amenable to shifting schedules
Why Work for Us?
At Telesys BPO , we believe employees thrive in a supportive and rewarding workplace.
Compensation & Benefits:
- UP TO 28K monthly basic plus incentives
- Paid training and upskilling opportunities
- Clear career growth and promotion paths
Workplace Culture:
- Supportive and collaborative team environment
- Ongoing coaching and mentorship
- Employee engagement activities and recognition programs
Apply Now
Build a meaningful and stable career in the BPO industry with Telesys BPO . Apply today and start your journey as a Customer Service Representative / Call Center Agent .
Vacancy posted 29 days ago
Similar jobs that could be interesting for youBased on the Call Center Agent Mabolo Cebu! in Cebu vacancy
- ...Customer Service Representative – Travel Account Cebu City | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous...
- ...Customer Service Representative – Non-Voice Account Cebu | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join... ...is perfect for candidates who prefer written communication over calls while delivering excellent customer service. Key Responsibilities...
- Duties and Responsibilities Process the customers order accurately Issuance of Sales Invoice for every sales transaction Issuance of Collection Receipt Received payment and provide financial change Prepares and submit Customer Sales Report declaring all ...
- ...Description We are looking for Call Center Agents to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- ...Description We are looking for Call Center Agents to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- Customer Service Representative – Sales Account Metro Manila | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous...
- ...We’re hiring for a Call Center Agent - Cebu Site Work Setup: Onsite | Shifting schedule About the Role We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve concerns, and...
- ...We’re hiring for a Call Center Agent! Salary: ₱15,000–₱25,000 Work Setup: Onsite | Shifting schedule About the Role We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve concerns...
- ...A call center's main task is to serve as the primary communication link between a company and its customers, handling high volumes of inbound... ...information, and ensuring a positive brand experience. Agents act as the "voice of the brand," aiming to solve problems efficiently...
- ...with inquiries, returns, upgrades, and technical support, ensuring a smooth experience with products and services. They work in call centers, offices, or remotely. Qualifications: At least HS (old curriculum) or SHS Graduate Good to excellent English communication...
- ...clients through various communication channels. Handle incoming calls and inquiries, addressing customer needs and resolving issues... ...skills, ability to manage scheduling tasks, familiarity with call center operations, and technical proficiency. Responsibilities and...
- ...qualified applicants may receive a job offer on the same day. JOB RESPONSIBILITIES Handle customer inquiries through phone calls in a professional and timely manner. Provide accurate information about products, services, and account-related concerns. Resolve...
- ...to hear from you. You'll be the voice of our company, answering calls, providing product info, and resolving customer issues. What... ...calls accurately Qualifications At least 6 months call center experience SH/SHS Grad Willing to work on site Basic computer...
- Customer Interactions: Respond to customer inquiries and complaints in a timely and professional manner. Provide product information, pricing, and features to customers. Listen actively to customer concerns and empathize with their issues. Sales and Upselling...
- ...the voice of our company, helping customers with questions, product info, and any issues that come up. What you'll do: Answer calls with a friendly, professional tone Explain our products in a clear and simple way Resolve customer concerns quickly and with care...
- ...HIRING CALL CENTER AGENTS! ? ? Company CONCENTRIX ? Virtual Hiring Process ✅ Open to applicants with or without call center experience... ...NEED LAPTOP FOR ASSESSMENT. offer 20K-24K !!! ? Location: CEBU MACTAN AND BANAWA SITE ? Application Process: 100% Virtual...
- ...We’re hiring for a Call Center Agent. Salary: ₱20,000–₱28,000 Work Setup: Onsite | Shifting schedule About the Role We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve...
- ...Description Handle inbound and outbound customer calls with professionalism and patience. Address customer inquiries and complaints... ...Diploma or equivalent Experience Level: 1–3 years in a call center or customer service role Skills and Competencies: Strong...
- As a Customer Service Representative, you will assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth and positive experience with our products and services. The role may be onsite or remote, depending on the assigned account. Qualifications...
- ...Job Summary A Call Center Agent is responsible for providing exceptional customer service by handling inbound and outbound calls. The role involves assisting customers with inquiries, resolving issues, processing requests, and ensuring a positive customer experience while...
- ...Job Summary: A Call Center Agent is responsible for handling inbound and outbound customer calls, providing excellent customer service, resolving customer concerns, and promoting products or services when required. The role requires strong communication skills, problem...
- ...Description Handle incoming calls and assist customers with their inquiries. Resolve customer issues efficiently, demonstrating strong problem-solving skills. Maintain accurate records of customer interactions in the database. Collaborate with team members...
- ...Utilize effective communication techniques to manage customer calls and concerns. Document all customer interactions and maintain... ...preferred. Experience Level: 1–3 years of experience in a call center or customer service role. Skills and Competencies:...
- ...We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via...
- ...We’re hiring for a Call Center Agent - Online Retail Account Salary: ₱15,000–₱24,000 Work Setup: Onsite | Shifting schedule About the Role We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide...
- ...Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. At least HS Grad (old curriculum) /...
- ...service quality standards. Collaborate with team members to improve service procedures and customer experiences. Conduct follow-up calls to ensure issues are resolved and customers are satisfied. Requirements Educational Qualifications: High School Diploma or...
- ...Location: IT Park, Cebu City Are you ready to start or grow your career in the BPO industry? We’re looking for passionate and goal-driven Call Center Agents to join our dynamic team in Cebu City . If you enjoy helping others and thrive in a fast-paced environment...
- ...Job Title: Call Center Agent Work Location: Cebu IT Park Job Type: Full-time Schedule: Shifting / Night Shifts Compensation: 19k to 25k + Benefits We are hiring proactive, empathetic Call Center Agents for our expanding global account. You’ll represent...
- ...We're Hiring: Call Center Agent Join our growing team and build your career in customer service! Responsibilities: Handle inbound and... ...salary Performance incentives Career growth opportunities Paid training and benefits Location: CEBU IT PARK/INSULAR...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Agent Mabolo Cebu!. Be the first to apply!
