PHLEBOTOMIST / NURSING ASSISTANT

About the role

The Phlebotomist / Nursing Assistant is responsible for assisting with daily clinic operations, providing basic patient care, collecting blood specimens within the employee's qualifications, and supporting laboratory and diagnostic services. The position ensures that patients receive safe, compassionate, and professional care while maintaining accurate documentation, proper specimen handling, infection control, and compliance with clinic policies.

A. Phlebotomy and Specimen Collection

1. Collect blood specimens through venipuncture in accordance with established procedures and the employee's qualifications and authorization.

2. Verify patient identity and laboratory requests before collecting specimens.

3. Prepare the necessary blood collection materials, tubes, and equipment.

4. Label, handle, store, and transport specimens properly according to laboratory protocols.

5. Ensure accurate completion of specimen logs and other required documentation.

6. Monitor patients for discomfort, dizziness, or adverse reactions during and after blood collection.

7. Maintain proper infection control practices and dispose of needles and other sharps safely.

8. Coordinate with the Medical Technologist or reference laboratory regarding specimen requirements and concerns.

B. Nursing Assistance and Patient Care

1. Assist physicians and other authorized healthcare professionals during consultations, examinations, and minor procedures.

2. Measure and record patients' vital signs, including blood pressure, temperature, pulse rate, respiratory rate, height, and weight, as assigned and within the employee's training.

3. Prepare examination rooms, medical supplies, and equipment before patient consultations and procedures.

4. Assist patients with basic care needs, comfort, positioning, and mobility when necessary.

5. Observe and promptly report unusual symptoms, changes in patient condition, or other concerns to the assigned healthcare professional.

6. Provide appropriate pre- and post-procedure assistance under the direction of authorized healthcare personnel.

7. Maintain patient privacy, dignity, and confidentiality at all times.

8. Ensure that examination rooms and patient care areas are clean, organized, and ready for use.

C. Diagnostic Services Assistance

1. Assist with patient preparation for diagnostic procedures offered by the clinic.

2. Support ECG, 24-hour ABPM, Holter monitoring, ABI, and spirometry services when trained and assigned, subject to the applicable scope of practice and required professional supervision.

3. Prepare and check equipment before and after procedures.

4. Provide patients with instructions regarding the procedure and equipment care, as directed by the responsible healthcare professional.

5. Assist in documenting completed procedures and coordinating patient endorsements.

6. Report equipment malfunctions, technical concerns, and supply shortages to the supervisor.

7. Ensure proper cleaning, disinfection, storage, and maintenance of equipment according to established protocols.

D. Administrative and Clinic Support

1. Assist in preparing and maintaining patient records, laboratory requests, consent forms, and other clinical documents.

2. Coordinate with reception and cashier personnel regarding patient flow and completion of services.

3. Assist in monitoring medical and laboratory supplies and report items requiring replenishment.

4. Ensure that patient documents and specimen records are complete, accurate, and properly filed.

5. Assist in scheduling and preparing patients for laboratory and diagnostic procedures.

6. Provide courteous assistance to patients and respond to general service inquiries within the employee's assigned responsibilities.

7. Support the clinic team in maintaining efficient daily operations.