Restaurant Group Manager

You will be assigned to oversee the operations of all the following branches:

• Lax by But First, Coffee - Milano Residences (Makati City)
• Lax by But First, Coffee - BF Homes (Paranaque City)
• Lax by But First, Coffee - KM17 (Las Pinas City)

Sales Responsibilities

• Develop and execute sales strategies to achieve monthly and annual revenue targets across all branches.
• Analyze daily, weekly, and monthly sales reports to identify growth opportunities.
• Monitor average order value (AOV), foot traffic, and conversion rates.
• Ensure effective implementation of promotions and marketing campaigns.
• Collaborate with Marketing Team for local store marketing initiatives.
• Identify underperforming stores and implement corrective sales action plans.
• Drive upselling and cross-selling initiatives through store leadership coaching.
• Set branch-level sales targets and monitor achievement.

Profit Responsibilities

• Ensure all branches meet target gross profit and net profit margins.
• Monitor food cost and beverage cost percentages.
• Analyze P&L statements and address negative variances.
• Control labor cost through proper manpower scheduling and productivity planning.
• Reduce operational waste and unnecessary expenses.
• Ensure cost control policies are consistently implemented across stores.
• Approve major operational expenses and capital expenditures.

Store Management Responsibilities

• Conduct regular branch visits and performance evaluations.
• Ensure compliance with company SOPs and brand standards.
• Oversee store opening and closing procedures compliance.
• Ensure all stores maintain cleanliness, visual merchandising, and facility standards.
• Support new branch openings, renovations, or relocations.
• Ensure stores meet local government and regulatory requirements.
• Implement store improvement action plans when necessary.

People Management Responsibilities

• Recruit, train, and develop Area Managers / Store Managers.
• Conduct performance reviews and coaching sessions.
• Identify high-potential employees for succession planning.
• Ensure proper manpower allocation across branches.
• Address disciplinary issues and employee relations concerns.
• Promote a culture of accountability, teamwork, and service excellence.
• Ensure consistent implementation of training programs.
• Monitor employee engagement and turnover rates.

Operations Responsibilities

• Ensure operational consistency across all branches.
• Monitor daily operations performance metrics (speed of service, quality, customer satisfaction).
• Ensure implementation of food safety and sanitation standards.
• Oversee adherence to health and safety regulations.
• Review and improve operational workflows for efficiency.
• Implement process improvements to enhance customer experience.
• Manage crisis situations (customer complaints, operational disruptions).

Inventory Management Responsibilities

• Monitor inventory levels across branches to avoid stock-outs and overstocking.
• Ensure proper stock forecasting based on sales trends.
• Control inventory variance and shrinkage.
• Oversee monthly inventory audits and reconciliation.
• Approve inter-branch transfers of stocks.
• Ensure compliance with FIFO (First-In, First-Out) standards.
• Coordinate with suppliers and procurement for timely replenishment.
• Investigate discrepancies in inventory reports.

Perform other related tasks/duties assigned by the management