Customer Service-Work From Home/Hybrid Set-Up up to 30k Package
Full-time
Markhali Gaming System Incorporated
HYBRID/WFH SET UP HERE IN BGC TAGUIG !! HEALTHCARE ACCOUNT !!
Customer Service Agent Position | Call Center
SALARY OFFER : 24,000 UP TO 31,000 Package
Qualifications :
- Completed at least 2 years in college, or you're a Vocational/College Graduate /No back subjects, No PENDING LOANS
- Must have laptop or desktop with webcam for this process
- At least 1 year Healthcare/Insurance ( BPO - Must Voice - International ) experiences in Eligibility, Claims & Benefits , Not a back office position
- Excellent communication skills
- HMO from Day 1 (plus FREE coverage for qualified dependents!)
- Tools provided for your hybrid setup
- Retirement plan and life insurance
- Double pay on regular and special holidays
Responsibilities
- Customer Interaction
- Answer customer inquiries via phone, email, chat, or in person.
- Provide accurate information about products, services, and company policies.
- Handle customer complaints or issues in a professional and empathetic manner
- Identify and troubleshoot customer problems efficiently.
- Escalate complex issues to supervisors or specialized departments when necessary.
- Follow up to ensure customer concerns are resolved and satisfaction is achieved.
Vacancy posted 2 days ago
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