ServiceNow Developer
Full-time
KPMG Philippines
About the role
The ServiceNow Consultant/Senior Consultant is responsible for developing technical solutions on the ServiceNow platform and supporting the implementation and enhancement of modules such as ITSM, CSM, HRSD, IRM/GRC, SecOps/TPRM, ITOM, ITAM, and CMDB, including ServiceNow AI and automation capabilities. The role includes development, configuration, integrations, and maintenance activities following best practices and collaboration with global teams.
Key responsibilities
- Develop and configure ServiceNow modules including ITSM, CSM, HRSD, IRM/GRC, SecOps/TPRM, ITOM/Discovery, ITAM/HAM/SAM, and CMDB.
- Create technical design documents, workflows, scripts, and unit test cases.
- Build platform components using JavaScript, Glide API, Script Includes, UI Policies, Client Scripts, and Flow Designer.
- Implement and support AI capabilities such as Virtual Agent, NLU, AI Search, Predictive Intelligence, and Now Assist.
- Perform platform maintenance including cloning, patching, and upgrades.
- Support integrations using REST, SOAP, and IntegrationHub.
- Participate in testing, deployment activities, and minor enhancements.
- Collaborate with global teams and stakeholders to deliver high-quality ServiceNow solutions.
About you
- 3–6 years of ServiceNow development or configuration experience.
- Experience configuring at least one specialization: GRC/IRM, SecOps/TPRM, HRSD, CSM, ITOM, ITAM, or CMDB.
- Strong understanding of scripting and web technologies (JavaScript, HTML, XML).
- Experience with REST or SOAP integrations.
- Ability to work both independently and collaboratively in a fast-paced environment.
- ServiceNow Certified System Administrator (CSA) – mandatory.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- High attention to detail and time management skills.
Benefits
- HMO with 2 Free Dependents
- Communication Allowance
- Rice Allowance
- Clothing Allowance
- Christmas/Holiday Gift (Christmas Cash Gift)
- Group Personal Accident Insurance
- Life Insurance with coverage
- Flexi-ben reimbursement (Medical/Dental/Optical)
- Bereavement Assistance
- Retirement Plan
- Leave Privileges
- Firm-wide holiday shutdown on last 2 weeks of the year
- Company work suspensions during extreme weather conditions
Vacancy posted 20 hours ago
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