Customer Service Supervisor
Full-time
Gratitude Jobs Ahead HR Inc
Description - Answer incoming calls and assist customers with inquiries and concerns
- Provide accurate information regarding products and services
- Manage and prioritize scheduling requests to optimize team efficiency
- Resolve customer issues promptly while ensuring high levels of satisfaction
- Document customer interactions and maintain records for review
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1-3 years in BPO
- Skills and Competencies: Proficient in English language
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Strong scheduling abilities
- Skills and Competencies: Proficient in problem-solving techniques
Vacancy posted more than 2 months ago
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