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Operations Manager

Full-time

ACES Solar Corporation

Job Summary

The Operations Manager is responsible for the overall execution of solar projects from contract turnover to project completion, ensuring projects are delivered safely, on time, within budget, and with high customer satisfaction. This role drives operational excellence, productivity, and continuous improvement across engineering, installation, after-sales, and logistics.

Supervises

  • Design & Engineering
  • Project-in-Charge (PIC)
  • Installation Teams
  • Technical Support
  • Field Service Engineers
  • Customer Success (Operations Coordination)
  • Warehouse & Procurement (or coordinate with Procurement Head if separate)

Key Responsibilities

  • Lead all project execution activities.
  • Ensure installation schedules are achieved.
  • Improve installation efficiency and productivity.
  • Oversee engineering, design, technical support, and field services.
  • Monitor project costs and gross margins.
  • Resolve operational bottlenecks.
  • Drive KPI performance.
  • Implement SOPs and quality standards.
  • Lead continuous improvement initiatives.
  • Develop future operational leaders.

KPIs

  • Installation On-Time Completion
  • Gross Profit per Project
  • Project Cycle Time
  • Installation Productivity
  • Customer Satisfaction (CSAT)
  • Repeat Issue Rate
  • Safety Compliance
  • Department KPI Achievement

Qualifications

  • Registered Electrical Engineer
  • 5-10 years solar experience
  • 7–10 years in operations or project management
  • 3–5 years leading managers
  • Strong leadership and planning skills
  • ERP experience (Odoo preferred)
Vacancy posted 1 day ago
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