Regulatory Compliance Specialist
Full-time
Bravissimo Resourcing Inc.
Responsibilities:
• Lead, coach, and develop AML and fraud analysts to meet productivity, quality, and SLA targets.
• Conduct regular one-on-ones, performance reviews, and feedback to drive continuous improvement.
• Identify training needs and partner with QC and Training SMEs to close skill gaps.
• Manage daily investigation workflows, including case allocation, prioritization, and review.
• Monitor team performance metrics and implement corrective actions as required.
• Ensure investigation narratives, dispositions, and SAR/STR recommendations meet regulatory standards.
• Maintain audit trails, escalation logs, and case documentation in line with policy.
• Partner with QC/QA teams to maintain acceptable error rates and investigation quality.
• Act as first point of escalation for operational issues, high-risk cases, and emerging risks.
• Escalate trends, control gaps, and material risks to Operations Manager or MLRO contacts.
• Support internal audits and maintain audit readiness.
• Collaborate with cross-functional teams to improve workflows, consistency, and efficiency.
• Participate in calibration and governance forums across delivery locations.
• Contribute to process improvements, including automation and analytics initiatives.
Qualifications:
• AML profile
• With at least 5 to 7 years of relevant experience
• With at least 1 year supervisory experience
Others:
Project Shift Schedule: Morning shift
Project Rest Day: Weekend
Project/Team Location: Taguig, Uptown Bonifacio Tower 3
Vacancy posted 19 days ago
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