Customer Service Assistant | Full time | Remote | PH Based
7 $ per hourCoWorq
- Remote job
What to Expect
Salary / Rate: $7.00 USD per hour.
Hours: Full-Time (40 hours per week).
Schedule: US Business Hours (US Time Zone).
Working Style: Dependable, detail-oriented frontline support. You will take full ownership of customer inquiries while adhering closely to operational processes.
About the Role
We are seeking a reliable, people-first Customer Service Assistant to serve as the frontline voice of a fast-growing e-commerce brand. This isn't a transactional "reply and move on" support position—you will genuinely own customer issues from initial contact through to full resolution, ensuring every customer feels heard, valued, and supported.
If you are a process-driven CoWorqer who thrives in a structured environment, loves clear SOPs, and takes pride in delivering exceptional service with precision, this role was made for you.
What You'll Be Doing
Multichannel Inbound Support: Respond promptly to incoming emails and phone inquiries during US business hours with clear, professional, and empathetic communication.
SOP Execution & Escalation: Execute established SOPs with high precision, accurately identifying and flagging complex edge cases to leadership before taking independent action.
End-to-End Ticket Ownership: Track open support tickets through to final resolution, providing proactive updates to customers so they are never left wondering about their status.
Process Documentation: Assist in updating operational SOPs and documentation as new customer scenarios and backend workflows emerge.
What We're Looking For (Non-Negotiables)
Frontline Support Excellence: Strong customer support background with proven ability to communicate professionally across written and phone channels.
US Shift Availability: Able to consistently work full-time hours aligned with US time zones.
Process-Driven Mindset: Exceptional attention to detail and respect for established SOPs, knowing exactly when to follow standard procedure and when to escalate.
High-Ownership Mentality: Dependable and accountable, taking pride in resolving issues correctly the first time.
Robust Home Office Infrastructure: Urban location with reliable utility access, a dedicated generator or uninterrupted power supply (UPS) capable of running a full shift, high-speed fiber internet, and a secondary backup internet connection.
10 $ per hour
...Salary / Rate: $10.00 USD per hour + HMO coverage. Hours: Part-Time (20 hours per week). Schedule: US Business Hours.... ...We are seeking a proactive, highly organized Administrative Assistant o serve as the operational backbone for an executive practice...Remote job7 $ per hour
...to Expect Salary / Rate: $7.00 USD per hour. Hours: Part-Time (20 hours per week). Schedule: US Business Hours (US Time Zone... ...for deployment. LinkedIn Management (Phased Growth): Take full ownership of LinkedIn content scheduling and account management as...Remote job- ...We’re Hiring: Virtual Assistant – Appointment Setter (Remote | PH-Based) Work Setup: Work-from-home | AU Timezone Employment Type: Part-Time with possibility for full time depending on performance About the Role: We’re looking for a proactive and results-driven...
- ...experienced Provider Administrative Assistants (PAA) to support licensed... ...providers in a U.S.-based telehealth environment. This... ...protocols. This is not a general customer service role — candidates must have... ...escalation protocols at all times Qualifications Must...
7 $ per hour
...Expect Rate: $7.00 USD per hour. Hours: Part-Time (~5 hours per week). Format: Remote project-based support handling technical GHL builds and visual... ...Use Canva (or similar design platforms) to craft custom graphics, page layouts, banner assets, and digital...Remote job- ...coordinating care, assisting with follow-ups,... ...care coordination, services, next steps, or program... ...teams to ensure timely and high-quality... ..., or healthcare customer support. Experience... ...supporting U.S.-based healthcare clients... ...working remotely and following client...
10 $ per hour
...Salary / Rate: $10.00 USD per hour. Format & Duration: Remote, project-based (Total allocation of 40 hours spread across 1 month, depending... ...all produced sheets. Estimating & Takeoffs Support: Assist in reviewing architectural scopes and extracting accurate material...Remote job3000 $
...Setter / Live Transfer Specialist (RPM & Solar) – Remote | Full-Time | Commission-Based Optimist Global Services Optimist Global Services (OGS) is a rapidly growing remote call center specializing in customer acquisition, lead generation, appointment setting,...- ...training guides, presentations, and knowledge base materials Support training for... ...organizational skills ~ Comfortable working in remote environments and managing multiple... ...Background in accounting operations, shared services, or finance support environments...
- ...a rich variety of services tailored to each client... ...Pure text-based online service : No... ...enabling you to start remote work effortlessly.... ...new hires. Remote full-time position : Flexible... ...counseling services to assist clients in... ...Working Hours (PH Time): Training...
- ...internal systems Work Setup Remote / Work From Home Stable internet connection... ...Healthcare administrative support role Full-time remote position Kindly apply if you're matched to the job qualifications and if you are based in the Philippines....
30000 - 40000 Php
...Finance & Admin Specialist (Remote | Full-Time | Night Shift) Music4Life Kids — Sister Company of ASG Platform Type: Full-Time, Independent... ...90 days ~+₱5,000 increase after 180 days ~ Performance-based bonuses thereafter Hiring Process (Paid Trial-Based...- ...We are seeking a Bilingual Legal Assistant with prior legal experience to support our legal team during a part-time trial period, with the intent to transition into a full-time role. The ideal candidate is detail-oriented, professional, and confident, communicating with...
20000 - 40000 Php per week
...Recommend and explain insurance products and services that are best suited to meet clients’... ...consistent follow-ups, excellent customer service, and tailored financial solutions... ...graduates are welcome Goal-driven Part-time or Full-time For Full-timers Sales Manager -...- ...Reporting: Collaborate closely with Sales, Product, Customer Success, and Design teams. Report directly to... .... Location: Work from home Employment: Full-time Employment Client Direct Hiring Generally PH dayshift with overlap with Eastern mornings meetings...
- ...We are looking for a Full Stack Develope r with strong Django... ...expertise to join our team part-time. This role is ideal for... ...maintain, and optimize Django-based applications. Work with PostgreSQL... ...What We Offer: Fully remote position Flexible work hours...
- ...team compliance, and expand the company's client base. This role combines managerial oversight,... ...Other information : Weekly compensation range (full-timer): Php 35,000.00 to 75,000.00 Work anytime you want. No time-in, time-out. Work-from-home/ work anywhere set...
- ...Deliver engaging and structured lessons based on provided materials Maintain a professional... ...and complete sessions on scheduled time Build positive learning experiences for... ..., and teaching readiness. Pre-Service Orientation & Tech Check ~ Complete the...
- ...Consultant provides expert financial advice and solutions, helping individuals and businesses achieve their financial goals. They offer services in areas such as investments, insurance, retirement planning, and wealth management, tailoring strategies to meet each client's...
1250 $
Customer Service & Admin Assistant (Multi-Industry) Remote · Monday–Friday, 9am–6pm (Pacific, Central, or Eastern) · $1,250/month... ...working directly with US-based customers or companies is a plus,... ...drop mid-call You show up on time, every time If something's going...Remote job31000 - 45000 Php
...JOB HIRING | NON-VOICE / CUSTOMER SUPPORT REPRESENTATIVE... ...the following: • Full Name • Mobile Number... ...growing team! Full-Time Position Salary Package... ...Job Responsibilities: Assist customers via chat,... ...high-quality customer service standards Benefits:...15000 - 40000 Php
...the following: • Full Name • Mobile Number... ...CareerFlex PH is connecting aspiring... ...Responsibilities Voice / Customer Support Roles... ...products, services, and account concerns... ...Chat Support Roles Assist customers through chat... ...and response time targets. Ensure...180 - 220 Php per hour
...ESL Adults Premium Tutor (All Day Peak Hours) Location: Remote Employment Type: Part-Time or Full-Time Learners: Adult Professionals and Corporate... ...to ₱40,000 • Paid training included • Performance-based incentives available This Month’s Bonus Stack...- ...communication and personalized service. Recommend appropriate financial products and services based on clients' needs. Stay... ...in relationship management and customer service. Qualities and Traits... ...Integration: You can manage your own time. You choose when to work. This...
- ...brainstorming through scriptwriting and production planning. - Assist on ad hoc tasks including but not limited to: Creating... ...growth. - Competitive pay & growth opportunities: We recognize and reward great work. - Supportive remote-first culture with team membe
- ...ZigZag is looking for a Customer Service Team Lead to join our team!... ...the assigned team. Ensure timely reporting of absences/lateness... ...termination of employment based on the probation assessment.... ...Provide timely and confidential assistance to employees in case of...Remote job
- ...dynamic Sales Development Representative ( based in the Philippines to work within the US... ...in a clear and concise manner. Customer-Centric Approach: Strong customer orientation... ...independently and as part of a team. Time Management: Excellent time management and...
- ...Stripe, HTML→PDF, privacy/PII practices) Tools Supabase (Postgres/Auth/RLS/Edge); Vercel (frontend); GitHub Terms Full-time 35–40 hrs/week Paid test project first Bi-weekly via Remitly or Wise Independent contractor; no 13th-month pay ; NDA...
- ...As a Part-Time Financial Coach, you will empower clients to make smart financial decisions... ...schedule (ideal for 2–3 hours a day). Remote work setup available. up to 45% commission... ...and complete virtual training. Currently based in Metro Manila or surrounding areas....
- ...Advisory Associate (WFH | Part-Time / Full-Time) We are looking for... ...building a career in financial services. Key Responsibilities Provide... ...financial guidance based on client needs Conduct financial... ...What We Offer Flexible remote work setup Health and life...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Assistant | Full time | Remote | PH Based. Be the first to apply!
