Web Solutions Support Representative
Full-time
Metacom Careers
Job Title: Web Design Support Specialist (Voice)
Location: Cyberpark Tower 1, Cubao, Quezon City (Onsite)
Schedule: Shifting Schedule
Employment Type: Permanent
Salary Package: PHP 20,400 – PHP 23,400 (PHP 17,000 Basic Pay)
Start Date: August 7, 2026
Recruitment End Date: July 22, 2026
Job Responsibilities:
- Handle email support and moderation tasks for a Web Design Support Specialist .
- Review and manage customer/user-generated content while ensuring compliance with Trust & Safety guidelines.
- Provide accurate responses and resolutions through email communication.
- Maintain quality standards and follow account policies and procedures.
- Ensure proper documentation and handling of customer concerns.
Qualifications:
- At least 1 year of BPO experience.
- High School Graduate (Old Curriculum) or ALS Graduate.
- Email handling experience is required.
- Trust & Safety experience is highly preferred/required.
- C1 English proficiency level.
- No attendance issues.
- Willing to work onsite at Cyberpark Tower 1, Cubao, Quezon City.
- Willing to work on a shifting schedule.
Preferred Skills:
- Exposure to web designing tools such as Canva or Photoshop.
- Basic knowledge of AI tools (ChatGPT or generative AI).
- Familiarity with Google Workspace, Slack, or Zoom.
Vacancy posted 21 days ago
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